Elmington · 1 day ago
Property Operations Process Intern
Elmington Property Management is a unique property management group focused on providing exceptional service to residents and owners. The Corporate Strategy & Operations Intern will document, analyze, and improve property-level and corporate-level processes while working closely with departmental leaders to enhance operational efficiency and clarity.
Commercial Real EstateReal EstateReal Estate Investment
Responsibilities
Review existing property operations procedures, manuals, and training materials
Conduct working sessions or interviews with operations leaders to document current processes and procedures
Conduct research into industry best practices and identify elements that could potentially enhance EPM Operational practices
Assist in creating, editing, and organizing a centralized operations manual
Standardize procedures, workflows, checklists, and templates used by property teams
Ensure documentation is clear, user-friendly, and scalable across properties
Assist with version control and organization of operational documents
Support continuous improvement initiatives related to operational efficiency
Perform all other duties as assigned
Qualification
Required
Exceptional verbal and written communication skills to liaise effectively with team leaders, corporate leadership, owners, and residents
Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently
A passion for chasing excellence and providing exemplary customer service
Strong written communication and technical documentation skills
Ability to organize complex information in a clear, logical manner
Process-oriented and detail-focused mindset
Ability to collaborate with both corporate and onsite teams
Strong listening and information-gathering skills
Pursuing a degree in Business, Operations Management, Hospitality, or a related field
Preferred
Strong writing or documentation experience preferred
Interest in property management, operations, or process improvement a plus
Prior internship, coursework, or project experience is a plus but not required