OppFi · 11 hours ago
Senior Manager, Operations Data Analytics
United States
Full-time
Remote
Mid, Senior Level
$123K/yr - $185K/yr
7+ years expOppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. As the Senior Manager, Operations Data Analytics, you will lead the development of analytics solutions across Operations teams, partnering with various departments to drive operational excellence and inform decision-making.
Customer ServiceFinancial ServicesFinTechInformation Technology
Responsibilities
Drive analytics projects end-to-end. Work with operations channel experts and cross-functional teams to inform, influence, support, and execute the operations strategy
Lead the development of models to support coordination and optimization across operations functions, customer engagement channels, and customer segments, including:
Originations
Fraud
Servicing
Complaints
Collections & Recoveries
Phone, Chat, and Email Engagement
AI Solutions
Develop tools and training that enables the Operations Strategy team to adopt an analytical mindset for their daily business decisions
Provide leadership in identifying opportunities to leverage advanced analytics or AI to drive incremental operations performance and business value
Lead standardization of metrics across operations to drive decision making by operations leaders and teams
Lead the design and monitoring of tests to support an aggressive learning and optimization agenda across pre-delinquency, collections, and recoveries initiatives
Qualification
Required
7+ years of experience in data science or analytics; Experience working with financial services operations teams is a strong plus
3+ years people management experience
BS or MS in Statistics, Mathematics, Data Science, or equivalent quantitative field
Experience developing custom models based on an understanding of the underlying data and business problems to ensure analytics deliverables meet stakeholders' needs
Experience with causal inference measurement (a/b and multivariate testing) and time series analysis methodologies
Strong organizational skills with a demonstrated ability to manage multiple priorities and lead complex projects with a high degree of ambiguity
Experience working with cross-functional teams
Experience designing rapid experiments and iterating quickly
Knowledge of modern analytical tools and languages like Python, R, and SQL and building concise visualization of information, including use of Tableau
Benefits
401(k) matching program
Generous paid time off
Medical, dental, and vision coverage
Tuition reimbursement
DoorDash DashPass
Figo pet insurance
Rocket Lawyer
Access to LinkedIn Learning
Fringe, a lifestyle benefits platform
Company
OppFi
OppFi a financial technology platform that powers banks to help the everyday consumer gain access to credit.
501-1000 employees
H1B Sponsorship
OppFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (7)
2022 (6)
2021 (10)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$650MKey Investors
Atalaya Capital
2025-10-02Post Ipo Debt· $150M
2023-07-25Post Ipo Debt· $300M
2022-12-20Post Ipo Debt· $150M
Leadership Team
Todd Schwartz
Founder, CEO & Executive Chairman
Ted Schwartz
Co-Founder & Director
Recent News
2025-11-11
Morningstar.com
2025-11-07
2025-11-01
Company data provided by crunchbase