Decagon · 10 hours ago
Staff Software Engineer, Agent Building
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$300K/yr - $430K/yr
6+ years expDecagon is the leading conversational AI platform empowering brands to deliver exceptional customer experiences. The Staff Software Engineer will lead a full-stack product engineering team, shaping the platform for AI agents and mentoring engineers while collaborating with cross-functional teams to drive technical direction and product strategy.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Drive technical direction for the Agent Building platform, establishing patterns and architecture that scale with our customer base and features
Lead complex initiatives from ambiguous requirements to shipped products
Create AI-powered tools that enable non-technical teams to create and manage sophisticated workflows without writing code
Build monitoring and analytics that surface actionable insights, helping customers identify where their agents can improve
Partner directly with customers and cross-functional teams to identify opportunities and validate product direction
Mentor engineers and elevate team practices through code review, technical design, and knowledge sharing
Qualification
Required
6+ years building full-stack software products, with demonstrated impact on technical direction and strong product thinking
Deep expertise in TypeScript and/or Python, with strong architecture and system design skills
Proven ability to design abstractions and platforms that serve diverse use cases elegantly
Track record of leading technical initiatives and driving consensus across teams
Experience balancing technical excellence with rapid iteration and customer needs
Strong product intuition and history of translating user feedback into technical solutions
History of mentoring engineers and establishing technical standards
Preferred
Experience building and scaling developer tools, APIs, platforms, or infrastructure products
Familiarity with LLMs, AI agent systems, prompt engineering, or building products on top of AI capabilities
Familiarity with asynchronous programming and building scalable systems
Experience with observability, data visualization, or analytics products
History of establishing technical standards, design patterns, or architectural principles adopted across teams
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
201-500 employees
H1B Sponsorship
Decagon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
President / Co-Founder
Recent News
2025-11-04
Company data provided by crunchbase