Epicor · 12 hours ago
Strategic Partnership Manager | Lumber & Building Supply
United States
Full-time
Remote
Mid, Senior Level
$94K/yr - $151K/yr
5+ years expEpicor is a company dedicated to creating better business solutions through data and AI. The Strategic Partnership Manager is responsible for managing partner accounts and developing key national accounts to generate sales opportunities and enhance customer satisfaction.
Computer Software
Responsibilities
Working with Sales, develop and maintain strong relationship throughout the account’s organization
Manage projects to ensure timely and successful delivery of solutions being provided by Epicor
Develop key goals and metrics for each account, measure and report on them monthly or quarterly
Define and implement programs that support defined objectives
Assist with high severity requests or issue escalation as needed
Manage contracts, billing, rebates (if applicable) – provide Epicor management time to respond to contract renewals and price change options
Hold at a minimum quarterly meeting with each account
Work with customers to ensure Epicor products are being utilized effectively and efficiently
Support implements an annual operating plan process
Qualification
Required
Ability to work with internal and external stakeholders in a distributed environment
Excellent written and oral communications and interpersonal skills
High energy, positive attitude, and a strong work ethic
Excellent organizational and project management skills
Passion for the technology industry
Excellent time management and interpersonal skills
Experience working in a fast-paced, high-performance environment
5+ years applicable experience and demonstrated success Lumber & Building Supply knowledge
2+ years of specialized ERP industry experience
Bachelor's degree (or equivalent experience)
Benefits
Comprehensive health and wellness benefits designed to support your overall well-being.
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Comprehensive support for international relocations and permanent residency processes.
Company
Epicor
We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Murphy
CEO
Alessandro (Al) Hernandez
Strategic Partnership Manager
Recent News
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