Mary Washington Healthcare · 8 hours ago
Site Lead, Outreach Lab, FT, Days
Fredericksburg, VA
Full-time
Onsite
Mid Level
3+ years expMary Washington Healthcare is seeking a Site Lead for their Outreach Laboratory. The role involves assisting the Outreach Laboratory Supervisor with various tasks including customer inquiries, specimen processing, and staff coordination to ensure service excellence and operational efficiency.
Health CareHospital
Responsibilities
Covers the processing area at Outreach Laboratory sites, coordinates the preparation and packing of specimens for delivery to the clinical laboratory sites and monitors the send out bench for problem/missing specimens
Serves as the primary point of escalation and follow-up for operations or customer service issues for their assigned Outreach Laboratory site
Reviews the daily Expected List and collaborates with other Pathology Laboratory departments to resolve ordering errors, missed tests or other variances
Assesses staffing levels at each site and makes appropriate modifications for coverage as requested by Supervisor
Utilizes the Follow Up Worklist daily to monitor and rectify key service deliverables (e.g., missing diagnosis codes, missing order or patient information, patient re-draws, calling MD offices with results or clarification of questions)
Serves as backup support to Outreach Laboratory receptionist, registration, phlebotomy, and supervisory functions as needed
Monitors and maintains adequate phlebotomy supply levels to support patient care needs. Maintains an organized and efficient phlebotomy area. Monitors patient flow, staff workflow, and activities of all modalities to assure smooth operations in the phlebotomy work area and non-interruption of patient services
Assists Outreach Laboratory Supervisor with staff education regarding clinical updates and procedural changes
Maintains an appropriate working knowledge of all Outreach Laboratory related and Health System information systems
Educates and advises Phlebotomists, ordering physician office staff and home health agencies on lab test ordering requirements and specimen integrity issues
Assists in the investigation, resolution and staff education requirements for all SAFE/Occurrence Reports involving the Outreach Laboratory
Performs phlebotomies and specimen collection on all age groups accurately and efficiently; following proper laboratory standards and procedures, responsible for precise labeling of all samples as dictated by appropriate standards
Assists the Outreach Laboratory Supervisor with identification of process improvement opportunities, plan formulation, implementation, and plan monitoring activities
Coordinates any special pick-ups or deliveries of specimens/supplies with courier team
Responsible for identifying and coordinating preceptors for new hires and students
Performs other duties as assigned
Qualification
Required
Three (3) years phlebotomy experience required
Three (3) years of registration experience required
High School Diploma required
American Heart Association (AHA) CPR certification required
Preferred
ASCP certification preferred
Experience in data entry and customer service preferred
Demonstrated ability to work independently and problem solve preferred
Strong communication and phone skills preferred
Company
Mary Washington Healthcare
Mary Washington Healthcare is a nonprofit healthcare system that improve the health of the people in the communities.
Founded in 1899Fredericksburg, Virginia, USA
1001-5000 employees
H1B Sponsorship
Mary Washington Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2022 (8)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$3.6M2013-09-20Series Unknown· $3.6M
Leadership Team
Vikki ODell
Corporate Governance Manager and Liaison to the President & CEO
Christopher Newman, MD,MBA
Chief Operating Officer / Chief Medical Officer
Recent News
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