The University of Texas Medical Branch · 14 hours ago
Applications Systems Analyst (ITxm Systems) - ITS-Enterprise Performance
United States
Full-time
Remote
Mid Level
3+ years expThe University of Texas Medical Branch is looking for an Applications Systems Analyst to join their team. This role involves providing analysis and documentation of business and management problems for systems and programming requirements while supporting existing enterprise-level Ivanti systems and ensuring seamless operations.
Responsibilities
Learn and provide support for existing enterprise-level Ivanti systems and their integrations with transactional systems
Work closely with the team to ensure seamless system operations and support
Application Analysts work closely with customers at all levels to enhance their understanding of the systems we support
Minimum of 3–5 years of experience with ITSM tools such as Ivanti or ServiceNow
Strong understanding and hands-on experience in asset and configuration tracking using a Configuration Management Database (CMDB)
In-depth knowledge of Configuration Items (CIs), including hardware, software, network devices, applications, services, and their interdependencies
Working knowledge of REST APIs is required
Experience in troubleshooting issues related to systems we support and able to manage change
Good understanding of enterprise-level ticketing systems
Experience in developing webforms using the given tools
Experience with any programming language to automate Jobs around processes
Experience with Active Directory, MS SQL server, and Windows applications
Ability to learn new technologies quickly, share knowledge with team members, and help team members embrace the technology change required
Ability to prioritize and follow through on assigned tasks with minimal oversight
Demonstrate strong documentation skills, including Visio and infrastructure diagrams required
Perform SQL queries and use database tools to examine table structures, indexes, and other database objects with minimal guidance
Supporting the assigned technical areas & business partners
Develop functional requirements and technical specifications for coding systems or programs, including the data sources to be utilized
Ability to participate in business requirements gathering sessions and technical reviews
Must be a team player with the ability to work with the team and be accountable for results, which may include the need for overtime work during peak activity periods
Demonstrated initiative, willingness to learn new systems as needed and teach, ability to collaborate, and a propensity to care
Provide exceptional customer service for end-users
Self-motivated with the ability to manage projects to completion with oversight
Qualification
Required
Bachelor's degree equivalent and one year related experience
Minimum of 3–5 years of experience with ITSM tools such as Ivanti or ServiceNow
Strong understanding and hands-on experience in asset and configuration tracking using a Configuration Management Database (CMDB)
In-depth knowledge of Configuration Items (CIs), including hardware, software, network devices, applications, services, and their interdependencies
Working knowledge of REST APIs is required
Experience in troubleshooting issues related to systems we support and able to manage change
Good understanding of enterprise-level ticketing systems
Experience in developing webforms using the given tools
Experience with any programming language to automate Jobs around processes
Experience with Active Directory, MS SQL server, and Windows applications
Ability to learn new technologies quickly, share knowledge with team members, and help team members embrace the technology change required
Ability to prioritize and follow through on assigned tasks with minimal oversight
Demonstrate strong documentation skills, including Visio and infrastructure diagrams required
Perform SQL queries and use database tools to examine table structures, indexes, and other database objects with minimal guidance
Supporting the assigned technical areas & business partners
Develop functional requirements and technical specifications for coding systems or programs, including the data sources to be utilized
Ability to participate in business requirements gathering sessions and technical reviews
Must be a team player with the ability to work with the team and be accountable for results, which may include the need for overtime work during peak activity periods
Demonstrated initiative, willingness to learn new systems as needed and teach, ability to collaborate, and a propensity to care
Provide exceptional customer service for end-users
Self-motivated with the ability to manage projects to completion with oversight
Preferred
Bachelor's degree in Computer Science or equivalent
Ivanti, CMDB, SQL, PL-SQL, Java, Python, REST-API
3-5 years of experience working with ITxm systems is preferred
Experience working in a healthcare or academic institution
Company
The University of Texas Medical Branch
The University of Texas Medical Branch is a component of the University of Texas System located in Galveston, Texas
10001+ employees
H1B Sponsorship
The University of Texas Medical Branch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (73)
2024 (66)
2023 (52)
2022 (57)
2021 (49)
2020 (50)
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
National Institute of Allergy and Infectious Diseases
2024-09-13Grant
2019-04-09Grant· $35M
Leadership Team
Donna Sollenberger
EVP and CEO, Health System
Recent News
2025-10-30
Quetzal Therapeutics
2025-09-17
EIN Presswire
2025-08-25
Company data provided by crunchbase