Cataldo Ambulance Service Inc. · 1 day ago
Prebilling/Intake Specialist- Full Time
Cataldo Ambulance Services, Inc. is seeking a highly motivated and detail-oriented Ambulance In-Take Coordinator to join our team. This critical role will be responsible for managing various aspects of the in-take process, ensuring the smooth and efficient financial clearance of ambulance trips.
Health CareMedicalWellness
Responsibilities
Handle incoming calls from patients and medical facilities to schedule non-emergency ambulance services, ensuring accurate and efficient scheduling of trips
Verify and collect necessary insurance information from patients and facilities, including but not limited to insurance cards, policy numbers, and patient demographics
Communicate with insurance providers to secure prior authorizations for ambulance services, following up as needed to ensure timely approval
Collect co-pays, deductibles, and any other patient financial responsibilities, and ensure accurate documentation and processing of payments
Enter complete and accurate patient and trip information into the company's billing system, and maintain detailed records of all transactions and communications
Ensure all activities and documentation adhere to company policies, healthcare regulations, and insurance requirements
Collaborate closely with Dispatch to ensure trips are financially cleared in a timely and organized manner, allowing for the efficient dispatch of ambulance units
Provide exceptional customer service by addressing facility/patient inquiries, resolving issues, and maintaining a professional and empathetic demeanor during all interactions
Qualification
Required
High school diploma or equivalent; additional education in healthcare administration or related field is a plus
Proven experience in a medical billing, insurance coordination, or healthcare administration role
Strong understanding of insurance verification and authorization processes
Excellent communication and interpersonal skills
Attention to detail and strong organizational abilities
Proficiency in computer applications and data entry
Knowledge of medical terminology is a plus
Ability to work effectively in a fast-paced and high-stress environment
Commitment to maintaining patient confidentiality and adhering to ethical and professional standards
Benefits
Health, dental, and vision insurance
401(k) plan
Paid time off
Opportunities for career advancement and professional development
A supportive and collaborative work environment