Mission Action · 7 hours ago
Desk Clerk
San Francisco, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrMission Action is a rapidly growing organization dedicated to improving lives in low-income and immigrant communities. They are seeking a Front Desk Clerk to provide professional service to residents, maintain building activity logs, and respond to emergencies, all while supporting the overall mission of the organization.
Non ProfitSocialSocial Assistance
Responsibilities
Provides courteous and professional service to residents and their guests while maintaining appropriate (professional) boundaries
Logs communications and building activity, including violations of the House Rules & Visitor Policy or any other pertinent building/policy requirements
Completes incident reports to record unusual building activity, such as when emergency services are involved, violation of policies, complaints, among other types of incidents; contacts Property Management Assistant as needed
Responds to emergencies by calling the appropriate emergency service, (i.e., police, ambulance, fire department) and acts as a resource in emergency situations. Reports emergencies immediately to Property Management Assistant
Informs visitors of the visitor policy, accepts appropriate ID and signs visitors in and out
Promotes compliance of building policies including communicating denial of entry to visitors who are determined by management to have violated the rules
Answers telephones and directs calls
Maintains a neat, clean and organized work environment
Attends organizational and departmental meetings, trainings, and activities
Maintains professional attitude and work ethic
Complies with Mission Action policies and procedures, and laws pertaining to the operation of Mission Action
Supports the dinner service program by receiving the food, serving the food, maintaining the food log, and conducting clean up after dinner service
Performs other duties as assigned
Qualification
Required
Commitment to and passion for Mission Action's mission and values
Bilingual Spanish/English (verbal & written) required
Ability to work independently and to assess and respond to resident and hotel needs, including emergencies
Experience working with conflict resolution, crisis intervention and resident relations
Knowledge of substance abuse and homelessness issues; knowledge of harm reduction philosophy and practices a plus
Commitment to and experience with a community empowerment model
Ability to be on-call for emergencies and to work some evenings and weekends as required by program needs
Benefits
Medical
Dental
Vision
Long-term disability
Life insurance
Flexible spending account
Commuter benefits
Paid holiday
Paid sick leave
Generous vacation with Summer Recess and Winter Recess
401(K) with employer matching
Company
Mission Action
Mission Action is a non-profit organization that provides community services.
Founded in 1982
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.5MKey Investors
Citi Foundation
2024-09-24Grant· $0.5M
Recent News
San Francisco Chronicle
2025-01-25
San Francisco Chronicle
2025-01-24
2022-11-01
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