Nerdio · 15 hours ago
Technical Writer
United States
Full-time
Remote
Mid LevelNerdio is a company focused on simplifying IT professionals' lives by maximizing Microsoft cloud investments. The Technical Writer will develop and update technical documentation, collaborate with teams to ensure accuracy, and maintain a centralized repository for documentation.
Cloud ComputingInformation ServicesInformation TechnologySoftware
Responsibilities
Develop and update technical documentation, including user manuals, installation guides, release notes, and FAQs
Collaborate with subject matter experts and cross-functional teams to gather information and ensure the accuracy and completeness of documentation
Organize and present technical information in a clear and structured manner, tailoring it to the intended audience
Review and edit existing documentation for clarity, consistency, and adherence to style guidelines
Ensure that all documentation complies with industry standards, best practices, and regulatory requirements
Verify the accuracy of technical information through testing and collaboration with relevant teams
Maintain a centralized repository for technical documentation, ensuring version control and accessibility for internal and external stakeholders
Collaborate with the customer engagement team to gather feedback and identify areas for improvement in documentation
Qualification
Required
Previous experience in writing technical documentation for cloud platforms, such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP)
Knowledge of cloud computing concepts and terminology, including virtual machines, networking, storage, and security
Strong writing and communication skills, with the ability to explain complex technical concepts clearly and concisely
Experience in creating technical documentation, such as user manuals, installation guides, API documentation, or knowledge base articles
Familiarity with style guides and documentation standards, such as Microsoft Manual of Style or Chicago Manual of Style
Understanding of information architecture and content organization principles
Ability to work independently and collaborate effectively with cross-functional teams, managing multiple documentation projects simultaneously
Familiarity with documentation tools and technologies
Attention to detail and strong editing skills to ensure accuracy and consistency in documentation
Bachelor's degree in a relevant field, such as technical communication, computer science, or a related discipline
Preferred
Familiarity with software development processes and agile methodologies
Proficiency in using documentation tools and software, such as MadCap Flare and Microsoft Word, Adobe FrameMaker
Experience with version control systems, such as Git or SVN. Understanding of API documentation standards and tools, such as Swagger or OpenAPI
Proficiency in graphic design or visual communication, with the ability to create diagrams and illustrations to enhance technical documentation
Experience with content management systems (CMS) or documentation platforms, such as Confluence or DITA-based systems
Zendesk integration experience
Benefits
Competitive Base + Incentive Plan
Stock Options
Health and Welfare Plans*
Life and Disability Plans*
Retirement Plan*
Unlimited Flexible Paid Time Off......including your birthday off!
Collaborative Team Culture
Company
Nerdio
Nerdio offers cloud solutions to streamline IT management, focusing on Microsoft Azure and virtual desktop optimization.
Founded in 2016
201-500 employees
H1B Sponsorship
Nerdio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$625MKey Investors
General AtlanticUpdata PartnersMK Capital
2025-03-18Series C· $500M
2022-12-14Series B· $117M
2020-02-11Series A· $8M
Leadership Team
Vadim Vladimirskiy
CEO
Amol Dalvi
VP, Product
Recent News
GlobeNewswire
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-11
Company data provided by crunchbase