Itoya Topdrawer Corp. · 1 day ago
Key Holder
San Francisco, CA
Part-time
Onsite
Entry, Mid Level
$20/hr - $22/hr
2+ years expTopdrawer is a company that designs tools for the impossibly creative and operates 16 stores across five major U.S. cities. The Key Holder role involves leading customer experiences, supporting team operations, and maintaining store standards while fostering a creative and collaborative environment.
Consumer GoodsE-CommerceRetailSales
No H1B
Responsibilities
Deliver a welcoming, educational, and personalized customer experience
Model Topdrawer’s values in every interaction, from storytelling to service follow-up
Support the store team in building lasting relationships with customers and local partners
Lead by example on the sales floor and during peak periods
Assist in onboarding, coaching, and mentoring new team members
Help maintain a positive, inclusive, and collaborative team environment
Perform opening and closing procedures with a high level of responsibility
Assist with inventory receiving, restocking, and visual merchandising
Uphold visual standards that highlight Topdrawer’s curated and elegant assortment
Contribute to achieving daily sales, conversion, and average order value goals
Support monitoring of store performance and share opportunities for improvement
Maintain store standards in cleanliness, presentation, and customer care
Stay up to date on product knowledge, new arrivals, and promotions
Qualification
Required
2+ years of retail or key holder experience
Passionate about creativity, sustainability, and intentional living
Detail-oriented and operationally strong, with a deep appreciation for beautiful, functional tools
Warm, dependable, and energized by building lasting customer relationships
Curious and committed to continuous learning and improvement
Experienced or eager to grow in visual merchandising and product storytelling
Benefits
Generous Employee Discount
Flexible Spending Accounts (FSA) for Health and Dependent Care
401(k) Retirement Plan (IRA) with Company Matching
Commuter Benefits
Monthly Sales Commission Opportunities
Company
Itoya Topdrawer Corp.
Better Tools For Creative People As creative professionals, we know the nomadic lifestyle is as much of a mindset as a way of being.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Business News: Los Angeles Daily News
2024-11-24
2022-11-05
Company data provided by crunchbase