EXL · 22 hours ago
Senior Consultant - Credit Risk Operations
Connecticut, United States
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $130K/yr
4+ years expEXL is a consulting firm specializing in various industries, and they are seeking a Senior Consultant in their Telecommunications practice. The role focuses on advising clients in Credit & Fraud Risk and payments strategy and operations, emphasizing policy review and stakeholder engagement.
AnalyticsBankingOutsourcing
Responsibilities
Review the effectiveness of credit operations processes, controls, and workflows, ensuring adherence to credit risk policies and standardization across business units
Develop recommendations to enhance efficiency, control effectiveness, and process scalability, leveraging internal reporting dashboards and credit platforms (e.g. FICO, Experian suites)
Create executive-ready storylines and presentations to highlight operational performance and process improvement and harmonization opportunities
Provide subject matter expertise to drive client outcomes and strengthen EXL’s industry and functional capabilities
Qualification
Required
Bachelors / Masters degree in Finance, Accounting, Economics, Statistics, Engineering or a related quantitative field from a top-tier university, or an MBA with relevant domain experience
Minimum 4 years of experience in Credit Risk Strategy and/or Operations, preferably in Strategy or Consulting roles
Deep domain understanding of industry standard processes across the credit lifecycle including application, transaction, merchant, and dispute/chargeback management
Strong analytical skills and proficiency in Microsoft Excel and PowerPoint
Strong client engagement and consulting skills with ability to influence senior stakeholders by creating compelling storylines
Excellent communication, presentation and storytelling skills with a data-driven orientation, and comfort operating in fast-evolving, ambiguous environments
Preferred
Experience with leading industry standard credit platforms (e.g. FICO, Experian suites)
Relevant certifications in Credit Risk, Fraud Risk, or Risk Management (e.g., CFE, FRM, PRM) are a plus
Prior consulting or advisory experience in telecom or adjacent industries
Experience operating in a First or Second Line of Defense (2LoD) or policy / risk oversight role
Familiarity with relevant regulatory and compliance frameworks (e.g., PCI DSS, GDPR, telecom consumer protection regulations) is a plus
Working knowledge of data visualization software such as Tableau, Power BI and Looker
Company
EXL
EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries
10001+ employees
H1B Sponsorship
EXL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$150MKey Investors
The Orogen GroupFTV Capital
2018-10-02Post Ipo Debt· $150M
2006-10-20IPO
2004-12-01Series Unknown
Leadership Team
Rohit Kapoor
Chairman & Chief Executive Officer
Brad Burdick
SVP, Insurance Domain Platforms
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