Product Manager - Customer Relationship Management jobs in United States
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Amrize · 3 hours ago

Product Manager - Customer Relationship Management

Amrize is committed to providing high-quality commercial roofing solutions, and they are seeking a Product Manager - Customer Relationship Management to enhance their CRM transformation. This role involves defining product vision, managing stakeholder engagement, and driving continuous improvement in the Sales Enablement digital product.

Business DevelopmentConsultingInfrastructure

Responsibilities

Define and own product vision, roadmap, and success metrics aligned to business strategy and commercial excellence objectives
Identify and prioritize product initiatives based on business impact, ROI, customer value, and strategic fit
Develop business cases and success criteria for product investments
Track and communicate realized business outcomes (revenue growth, cost savings, efficiency, customer satisfaction)
Serve as the primary business liaison across Sales, Marketing, and Customer Service stakeholders and development teams
Facilitate discovery to identify opportunities and translate stakeholder needs into clear product outcomes and priorities
Continually manage expectations and dependencies across groups
Own product backlog prioritization based on business value and strategic alignment
Partner with Amrize IT and vendor development teams to ensure initiatives remain focused on desired outcomes rather than outputs
Support release planning, adoption, and change management to maximize impact
Ensure alignment with enterprise IT and SOX governance, funding models, and portfolio priorities
Define KPIs and scorecards to measure product performance and value delivery
Analyze product performance and market trends to inform roadmap adjustments
Champion continuous improvement and data-driven decision making
Promote best practices in Agile product management across the organization
Spot improvement opportunities and assesses latest technology and applicability through proof-of-concepts and pilots

Qualification

SalesforceDigital product managementAgile mindsetB2B experienceAnalytical skillsCommunicatorCreative thinkerProblem-solving skills

Required

BA/BS degree or equivalent work experience
5+ years' experience in digital product management
5+ years' experience delivering CRM solutions specifically Salesforce
Experience with B2B and building products industry a plus
Excellent communicator and creative thinker
Strong technical and effective problem-solving skills
Strong Analytical skills with an ability to use data in decision-making

Benefits

Competitive Compensation
Retirement Savings
Medical, Dental, Disability and Life Insurance Coverage
Holistic Health & Well-Being Programs
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for Health and Dependent Care
Vision and other Voluntary Benefits and Discounts
Paid Time Off and Holidays
Paid Parental Leave (Maternity and Paternity)
Educational Assistance Program

Company

Amrize

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Amrize is a subsidiary of Holcim that offers construction projects for infrastructure, commercial and residential sectors. It is a sub-organization of Holcim.

Funding

Current Stage
Public Company
Total Funding
$3.4B
2025-06-23IPO
2025-04-07Debt Financing· $3.4B
Company data provided by crunchbase