Presbyterian Healthcare Services · 9 hours ago
Expert EPIC Configuration Analyst - Remote Eligible
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $149K/yr
3+ years expPresbyterian Healthcare Services is a mission-driven organization seeking a highly skilled Epic Configuration Analyst to lead transformative work in healthcare technology. This role requires deep expertise in Epic System software and involves collaborating with various stakeholders to design and tailor solutions that enhance patient care and operational efficiency.
AssociationHealth Care
Responsibilities
Provide tier-2 support for Epic application incidents, including 24/7 on-call coverage as needed. Troubleshoot issues within and outside your application, resolve incidents, maintenance items, enhancement requests, upgrades, and projects. Advocate for customer needs and promote teamwork across teams
Modify Epic records, tables, and master files to support application design and changes. Develop and maintain requirements, specifications, and test cases for new or enhanced functionality. Ensure test scripts reflect workflow solutions and follow quality assurance processes including change management and testing
Demonstrate expert understanding of supported Epic applications and their integration with other systems. Analyze workflows, create new ones in collaboration with SMEs, and implement solutions that improve end-user productivity and effectiveness. Support training teams by communicating system changes and new functionality
Actively participate in team and cross-team meetings, facilitate discussions, and drive next steps. Mentor and guide other analysts, tailoring support to individual needs. Lead knowledge transfer efforts and serve as a go-to resource for team members and end users
Assist leadership in project scoping and timeline assessment. Create and deliver presentations to large cross-functional groups. Maintain strong communication and collaboration skills, identify and implement process improvements, and contribute to strategic planning and relationship-building with other Epic customers
Qualification
Required
Bachelor's degree plus 3 years of IT or business experience
3 years of Epic specific experience
6 years' of additional experience can be substituted in lieu of degree
Epic certified in supporting application plus additional proficiency/certification/badges in related application area
Preferred
Epic Professional Billing Certification
Experience with claims and charge router functionality
Hybrid: In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs
Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming
Benefits
Medical
Dental
Vision
Short-term and long-term disability
Group term life insurance
Other optional voluntary benefits
Company
Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities they serve.
10001+ employees
H1B Sponsorship
Presbyterian Healthcare Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (86)
2023 (85)
2022 (93)
2021 (86)
2020 (76)
Funding
Current Stage
Late StageLeadership Team
Dale Maxwell
President and CEO
Ernest Sanchez
Chief Technology Officer
Recent News
News-Medical.Net
2025-10-16
Seattle TechFlash
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