Community Manager - River North jobs in United States
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Greystar · 20 hours ago

Community Manager - River North

Greystar is a leading global real estate platform specializing in rental housing. The Leasing Consultant is responsible for executing marketing, leasing, and renewal strategies to achieve occupancy and revenue goals while ensuring resident satisfaction and engagement.

Real EstateRentalRental Property
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
Collects all pertinent information from prospective residents at move-in and records as appropriate
Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy
Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools and following other property-specific marketing plans, drives, and special programs
Uses the on-site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data
Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the tour path and show ready units, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities
Follows-up with prospects and new residents within 24 hours to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Documents all follow up and classes leads during the lifecycle of the sales process
Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
Demonstrates customer services skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name
Attends community and networking events, aligns with local associations and community organizations, and participates in outreach marketing efforts to drive traffic to community and generate viable referral sources and new business leads, ensuring Greystar AA outreach expectations are consistently met
Completes various financial, administrative, and other reports and analysis, and performs other duties as assigned or necessary
Assists Lifestyle Coordinator by attending and assisting with the setup of events as required

Qualification

Leasing activitiesCRM utilizationData analysisMarketing strategiesCustomer serviceEvent supportCollaborationCommunication skills

Required

Responsible for executing the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
Key point of contact for prospective residents, guiding them through the leasing process with professionalism
Supports resident satisfaction throughout the lease term and proactively manages lease renewals
Performs all sales and leasing activities to achieve the property's revenue and occupancy goals
Greet and qualify prospects, conduct property tours and show apartments
Process applications, credit screening, and criminal background checks
Prepare the lease and move-in package, ensuring a smooth resident move-in and lease signing
Stay informed about and collaborate with teams/leadership on current market and competitor conditions
Develop and implement short- and long-term marketing plans and goals to sustain occupancy
Design and execute marketing activities and events to create and drive traffic to the property
Use the on-site property management software application to track apartment availability and manage resident and prospect data
Ensure that the property and show units meet the Company's standards for show quality
Follow-up with prospects and new residents within 24 hours to ensure satisfaction
Execute and perform activities in support of the property's lease renewal program
Respond quickly and courteously to resident and client/owner concerns and questions
Demonstrate customer service skills by treating residents, prospects, guests, and others with respect
Attend community and networking events, align with local associations and community organizations
Complete various financial, administrative, and other reports and analysis
Assist Lifestyle Coordinator by attending and assisting with the setup of events as required

Preferred

Professional
Risk-Taker
Detail-oriented
Collaborative
Strategic
Communicator

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full-time employees.

Company

Greystar

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Greystar’s vertically integrated platform leverages extensive local market knowledge to deliver projects that reflect our remarkable commitment to quality.

H1B Sponsorship

Greystar has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)

Funding

Current Stage
Late Stage
Company data provided by crunchbase