DESC (Downtown Emergency Service Center) · 21 hours ago
Project Manager - PACT
Seattle,WA,US
Full-time
Onsite
Mid, Senior Level
2+ years expDESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. The Program Manager administers, supervises and evaluates the PACT team, ensuring that program participants receive excellent clinical service while also functioning as a practicing clinician on the team.
Health CareHomeless ShelterNon ProfitSocial
Responsibilities
Direct the day-to-day clinical operations of the team, including scheduling staff work hours, and facilitating the daily organizational staff meetings and treatment planning meetings
Continuously evaluate the treatment status of participants; plan and coordinate treatment activities to ensure immediate attention to participants’ changing needs
Direct and coordinate the participant referral and intake process, including completion of comprehensive assessments
Participate in hiring and onboarding of new program staff, as well as training and professional development of all team members
Provide clinical and administrative supervision to the Assistant Team Lead and Mental Health Professionals on the PACT team, in accordance with agency policy
Ensure timely and appropriate documentation of services, in compliance with agency policies and funder requirements, by training staff on medical record requirements and performing regular review of participant assessments, treatment plans, and progress notes written by the staff
Participate in quality-assurance activities, funder audits and reviews of use of program services
Maintain both agency-wide and program-specific policies and procedures and revise as necessary
Initiate and maintain working relationships with the three other PACT teams in King County, law-enforcement, hospitals, other human services agencies, and informal community resources (e.g., landlords, employers)
Serve as a backup support to staff providing on-call crisis intervention and de-escalation services during evening and weekend hours
Oversee the implementation of treatment across the following domains of PACT services: Mental Health and Personal Strengths, Sociocultural, Physical Health, Psychosocial, Substance Use, and Employment and Education
Directly provide and supervise staff in providing various clinical treatment services including case management, peer support and psychotherapy to individuals, groups and families
Work within the principles of Housing First and Harm Reduction, and use a strengths-based approach to providing clinical mental health services
Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
All DESC clinical leaders are responsible for ensuring that their teams support their clients to achieve and maintain healthy living conditions as applicable. This may include participating in unit cleaning when the need arises
Comply with applicable program research and evaluation procedures
Other duties as assigned
Qualification
Required
Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses
Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health
Two or more years' experience in community based behavioral health services
Experience working with adults experiencing homelessness, mental illness and/or substance use disorders
Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required
Interest or experience in working with participants who are difficult to engage in traditional outpatient mental health programs
Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services. Respect for participant rights and personal preferences in treatment are essential. Clear understanding and respect for the importance of maintaining participant confidentiality
Ability to communicate and work effectively with participants and staff from various cultural backgrounds
Subscribe to the philosophy of cooperation and continuity across DESC and other outside agency programs and of consideration and respect for participants. DESC expects a high degree of cooperation and collaboration among its staff, programs, and community agencies
Able to prioritize multiple responsibilities, work independently and exercise sound professional, clinical judgment
Basic computer skills: email, data entry, file creation, correspondence
Preferred
One or more years' supervisory experience
Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington or actively pursuing one of these credentials
Qualified to provide Department of Health Approved Supervision to LICSW, LASW, LMFT and/or LMHC candidates
Bi-lingual English/Spanish
Benefits
Dental
Life
Long-term Disability
Medical
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
ORCA card subsidy
Paid Time Off (34 days per year)
Retirement Plan
Company
DESC (Downtown Emergency Service Center)
DESC works to end the homelessness of vulnerable people, particularly those living with serious mental illnesses or substance use disorders.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jenny Tripp, CPA, CIA
Chief Financial Officer
Recent News
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2022-09-01
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