Sorenson Communications · 17 hours ago
Field Installer/Trainer
North Houston, Texas, United States
Full-time
Onsite
New Grad, Entry Level
$12.79/hr - $21.35/hrSorenson Communications is one of the world’s leading language services providers, and they are seeking a Field Installer/Trainer to educate customers on using their Video Relay Service devices. The role involves traveling to customer locations for training, service calls, and installations, while communicating effectively in American Sign Language (ASL).
TelecommunicationsVoIP
Responsibilities
Communicate using American Sign Language (ASL) to educate customers on how to use their Video Relay Service device
Responsible for traveling to customer homes and businesses performing VRS training, service calls and new installations of Sorenson equipment in their assigned area
Educate new and existing customers on how to use the features & the benefits of SVRS services and products
The Outreach Trainer may participate in events with the Sales/Outreach and Marketing groups at educating institutions, customers and organizations as to the benefits of Sorenson VRS
Participate in seminar and training sessions with deaf constituents on using Sorenson services to communicate with hearing constituents
Qualification
Required
Fluent in American Sign Language (ASL)
Extensive experience in installing Sorenson VRS equipment, providing customer service and be expert in all types of videophone and network installations including T1, DSL and High-Speed Cable Internet
Must also have excellent written and ASL communication skills
Have daily access to own transportation; be willing and able to provide required documentation including insurance, registration, etc
Be willing and able to travel long distances by automobile or airplane and stay overnight
Have excellent computer skills and understand the Internet, routers, hubs, switches and how to install them
Have & maintain personal high speed Internet connection at place of residence
Must have Sorenson Communications selected as their default provider (with an active Local Number) for work VP and mobile devices
Have understanding of firewalls and be able to work successfully with IT and Network Administrators to open the required ports for Sorenson's equipment
Must be a team player and have a positive attitude
Be able to lift 50 pounds and sit for long periods of time
If you are applying for a role which requires face to face interactions with co-workers or customers, you will be required to comply with our company's vaccination policy
As a condition of employment, all employees are required to comply with the vaccination or testing requirements outlined in our company policy (for certain roles) as soon as practicable
Benefits
Mileage reimbursement
Company
Sorenson Communications
Sorenson Communications provideS the highest-quality communication products and services to all deaf and hard-of-hearing individuals.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paget Alves
Chairman & Chief Executive Officer
Brandon Arthur
Chief Corporate Development Officer
Recent News
thefastmode.com
2025-10-22
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