CereCore · 23 hours ago
EHR Analyst
United States
Full-time
Remote
Senior Level
5+ years expCereCore is seeking an EHR Analyst (eClinicalWorks) to join their team. The role involves leveraging knowledge of Ambulatory Electronic Health Record functionality to design solutions for physician practices, ensuring effective utilization and support of EHR technologies.
ConsultingInformation ServicesInformation Technology
Responsibilities
Serve as a Division resource and subject matter expert for implementation and support of the ambulatory electronic health record (EHR - eClinicalWorks)
Assist providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of ambulatory EHR (eClinicalWorks) technologies
Ensure providers and practice personnel have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs
Maintain collaborative relationships and engage across business units to enhance the provider experience with ambulatory EHR technologies and communicate key provider technology enablers
Responsible for understanding the dynamic landscape of Health IT, various digital access and common
Leads and independently conducts ambulatory EHR implementations for providers and practices (new and acquisitions)
Provides Training and Second level support for dictation and voice recognition technologies
Plans, organizes, and independently conducts ambulatory EHR optimization efforts and actively supports and promotes system standardization, utilization, and best practices
Contributes as a subject-matter expert for installation and support of ambulatory EHR solutions per standards and guidelines
Supports and assists with testing of ambulatory EHR functionality; assists in of test plans, troubleshooting, and clinical integration points
Works with integrated support teams to address software functionality, content, and defect resolution updates
Participates with peers in enterprise communities to develop and deploy best practices for physician support in the ambulatory care setting
Rounds in physician practices to ensure ambulatory EHR (eClinicalWorks) support needs and issues are proactively identified and addressed
Provides direct support of ambulatory EHR (eClinicalWorks) solutions to physician practices
Conducts problem analysis, timely and accurate resolution, and root cause analysis for complex ambulatory EHR issues and requests
Escalates and works with enterprise subject matter experts and integrated support team resources to identify trends and manage resolution of ambulatory EHR application issues and requests
Serves as a subject-matter expert for ambulatory EHR (eClinicalWorks) solutions and support to the Service Desk Community
Enhances provider utilization of technologies, by offering at the elbow support, one-on-one training, and support
Develops, maintains and customizes ambulatory EHR (eClinicalWorks) system training materials to reflect market or practice or specialty-specific needs
Prepares and delivers presentations, demonstrations, train-the-trainer, and special training courses with frequency
The role requires working closely with providers and practice personnel, but also involves working with an ecosystem of healthcare professionals
Qualification
Required
eCW Knowledge around setting up providers working hours / schedules required
Previous eClinicalWorks (eCW) is required
Ability to troubleshoot issues seen when building provider schedules
Working with practice managers to determine the ideal online scheduling setup for providers
Ability to work with a small team and meet project timelines
Previous eClinicalWorks (eCW) is required
Possesses a mature understanding of system access and information protection standards and processes to offer guidance and instruction to practice personnel regarding EHR technology
Extensive experience supporting providers
Broad expertise with clinical information systems
Understands pertinent regulatory guidelines (HIPAA) and government programs (Meaningful Use)
Ability to advocate technology as means to improve the patient experience
Believes clinicians are for people better when armed with the right technology
Sees that technology applied to healthcare is meaningful
Preferred
Bachelor's Degree or advanced course studies or related experience with 5 years previous experience in healthcare related field preferred
eClinicalWorks (eCW) Certified Trainer plus
Mature understanding of clinical application support processes and ambulatory EHR workflows preferred
Company
CereCore
CereCore has implemented EHR systems in more than 300 facilities and offers staffing and remote support services for major EHR acute.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Curtis Watkins
President & CEO
Recent News
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2025-11-07
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2025-05-17
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