Fanatics Markets Relationship Executive jobs in United States
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Fanatics · 14 hours ago

Fanatics Markets Relationship Executive

position11601 Wilshire Blvd, Los Angeles, CA, 90025, US
timeFull-time
remoteOnsite
seniorityMid Level
money$80K/yr - $100K/yr
date4+ years exp

Fanatics is a global digital sports platform that ignites the passions of sports fans. They are seeking a Fanatics Markets Relationship Executive to acquire, onboard, and grow high-priority customers through proactive outreach and ongoing relationship management, ensuring a premium experience for users of their prediction markets app.

eSportsManufacturingRetailSporting GoodsSports

Responsibilities

Proactively source and acquire high-priority customers through direct outreach to known leads, referrals, and targeted campaigns
Comfortable with persistent, high-frequency outreach and being evaluated on results, not activity
Engage in high-volume outbound communication (text, phone, messaging platforms) on a daily basis
Build trust quickly and convert interested prospects into active, engaged customers
Personally onboard new customers, ensuring they understand how Fanatics Markets works and how to get value from the platform
Educate customers on market mechanics, event opportunities, and platform features
Act as a dedicated resource for your customer portfolio, maintaining frequent, personalized communication - liaising with operations teams across payments, customer support, and other functions
Drive ongoing engagement and handle by reaching out at the right moments - before, during, and after major events
Reactivate dormant customers and deepen relationships with existing highest-priority users
Anticipate customer needs and proactively solve problems to deliver a premium experience
Represent Fanatics Markets professionally in customer conversations, events, and industry interactions
Serve as a feedback loop between customers and internal teams, sharing insights on product gaps, friction points, and opportunities

Qualification

Customer acquisitionRelationship managementHigh-volume outreachCommunication skillsOrganizational skillsProblem-solvingAdaptability

Required

4 plus years of experience in sales, customer acquisition, hospitality, relationship management, or customer success roles with direct performance accountability
Proven ability to build relationships quickly and influence customer behavior through direct communication
Comfort with high-volume outbound outreach and frequent customer interaction
Strong written and verbal communication skills, especially in informal, 1:1 settings
Highly organized, reliable, and accountable - you follow through
Ability to thrive in fast-paced, evolving environments with minimal structure

Company

Fanatics

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Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
dateFounded in 2002
location
Jacksonville, Florida, USA
people-size10001+ employees
web-link
http://www.fanaticsinc.com

Funding

Current Stage
Late Stage
Total Funding
$4.9B
Key Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M

Leadership Team

J
Joseph Bozich
Advisor to Chief Executive Officer
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Michael Mahan
CEO

Recent News

Retail Dive
The Weekly Closeout: Hilma Running, Inkbox shut down
2026-01-17
Sports Business Journal
Sports Business Daily: Executive Transactions - January 13, 2026
2026-01-16
Sports Business Journal
Fanatics to launch new branded credit card in spring
2026-01-16
Company data provided by crunchbase