Navigate360 · 1 day ago
Implementation Consultant I
United States
Full-time
Remote
New Grad, Entry LevelNavigate360 is dedicated to preparing clients for success by coordinating and facilitating the configuration and launch of SaaS tools for safety and thriving communities. The Implementation Consultant I role focuses on managing customer launch projects, ensuring effective training, and maintaining a positive client experience during the onboarding phase.
EducationPublic SafetySoftware
Responsibilities
Manage multiple concurrent customer launch projects, ensuring each remains aligned with defined timelines and milestones
Coordinate and manage the onboarding configuration and technology integration timeline with customer
Monitor customer progress and provide regular, actionable check-ins to keep customers accountable to key launch deliverables and due dates
Conduct effective and engaging training across multiple formats (live to many, virtual live to many, recorded, individual, and needs-based sessions)
Maintain a deep level of understanding and be able to effectively communicate the various Navigate360 SaaS solutions’ values and functionalities
Understand education terminology and the needs/requirements of school administrations and law requirements for school safety management
Exercise independent discretion to drive customer participation in setting up and training aspects of launch
Create/design training webinar content
Effectively adhere to implementation timeline with the customer
Execute detailed configuration procedures and confirm functional
Confirm customer expectations are being met for product and staff training rollout
Report customer “pulse” evaluation (include in health metrics)
Maintain clear customer records for launch progress within the designated tool
Maintain competitive understanding of Navigate360’s primary competitors
Ensure a timely response to customer requests
Other duties as assigned
Qualification
Required
Manage multiple concurrent customer launch projects, ensuring each remains aligned with defined timelines and milestones
Coordinate and manage the onboarding configuration and technology integration timeline with customer
Monitor customer progress and provide regular, actionable check-ins to keep customers accountable to key launch deliverables and due dates
Conduct effective and engaging training across multiple formats (live to many, virtual live to many, recorded, individual, and needs-based sessions)
Maintain a deep level of understanding and be able to effectively communicate the various Navigate360 SaaS solutions' values and functionalities
Understand education terminology and the needs/requirements of school administrations and law requirements for school safety management
Exercise independent discretion to drive customer participation in setting up and training aspects of launch
Create/design training webinar content
Effectively adhere to implementation timeline with the customer
Execute detailed configuration procedures and confirm functional
Confirm customer expectations are being met for product and staff training rollout
Report customer 'pulse' evaluation (include in health metrics)
Maintain clear customer records for launch progress within the designated tool
Maintain competitive understanding of Navigate360's primary competitors
Ensure a timely response to customer requests
Other duties as assigned
Company
Navigate360
Navigate360 provides a full spectrum of software solutions within safety, prevention, and recovery for learning environments.
Founded in 2019
201-500 employees
H1B Sponsorship
Navigate360 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2022 (5)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2019-04-01Series Unknown
Leadership Team
Jean-Paul Guilbault
Chief Executive Officer
Ed Tomczuk
Chief Financial Officer
Recent News
2026-01-12
Company data provided by crunchbase