Magik · 1 day ago
Payment Processing Specialist
United States
Full-time
Remote
Senior Level
5+ years expMagik Brands is a pioneering direct response brand accelerator with over 20 years of experience in health, beauty, and pet care. They are seeking an expert-level Payment Processing Specialist to optimize their payment infrastructure and ensure high approval rates and compliant growth for their direct-to-consumer offers.
Retail
Responsibilities
MID portfolio oversight: Monitor all merchant accounts across offers and traffic sources to ensure balanced volume, risk thresholds, and uninterrupted processing
Transaction routing & load balancing: Assign and adjust payment routing logic in the CRM to optimize approval rates, decline recovery, and MID longevity
Risk & compliance coordination: Track chargebacks, refunds, and velocity limits; flag risk issues early and coordinate with processors, banks, and compliance teams
Processor & gateway management: Act as the point person for processors, gateways, and underwriters, handling onboarding, updates, and day-to-day operational issues
Reporting & performance insights: Maintain dashboards for approval rates, chargebacks, refunds, and reserves, and surface actionable insights to leadership
Back-end execution & QA: Implement CRM-side changes (rules, offers, failovers) and QA live transactions to ensure clean, accurate payment flows
Qualification
Required
5+ years of hands-on experience in payment processing, merchant services, or payments operations for high-volume e-commerce or DTC businesses
Deep, expert-level understanding of MIDs, gateways, and transaction routing logic across multiple processors
Proven track record managing multiple merchant accounts, monitoring risk metrics, and keeping portfolios within chargeback thresholds while scaling
Strong familiarity with chargeback programs, and dispute management
Experience working inside CRMs or checkout platforms used for DTC brands and subscription/continuity offers
High proficiency with spreadsheets and analytics tools to build and interpret payment performance reports and update dashboards as needed
Excellent communication skills and comfort working cross-functionally with operations, finance, marketing and external partners
Company
Magik
Magik Brands is a pioneering direct response brand accelerator with over 20 years of experience developing and scaling industry-leading health, beauty, and pet care brands from concept to market.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase