Allied Public Adjusters · 6 hours ago
Training and Development Specialist
Glendale, CA
Full-time
Onsite
Senior Level
5+ years expAllied Public Adjusters is dedicated to ensuring fair insurance settlements for policyholders, combining expertise with a commitment to transparency and equity. They are seeking a Training and Development Specialist to design, deliver, and optimize training programs across various departments, focusing on skill-building and performance improvement. The role involves collaborating with leadership to identify training needs and measure the impact of training initiatives.
AdviceConsultingInsuranceRisk Management
Responsibilities
Conduct needs analysis by conferring with leadership to identify evolving training requirements due to changes in policies, procedures, regulations, and technologies
Design and deliver onboarding and advanced training for all business units (Claims, Legal, Loss Measurement, Client Success, Sales, Operations)
Develop instructional strategies using diverse methods such as individual coaching, group instruction, workshops, simulations, and e-learning
Create specialized programs including leadership development, safety and compliance, sales techniques, technology adoption, and refresher courses
Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
Lead training sessions (virtual and in-person) covering SOPs, claim handling, estimating, negotiation, compliance, and leadership development
Continuously update materials to reflect current laws, carrier procedures, and company standards
Assess employee skill level through observation, audits, and feedback from managers
Coordinate with external vendors for specialized training programs when needed
Develop and maintain instructional software and digital learning tools for scalable training delivery
Track and report on training completion, engagement, and post-training performance metrics
Qualification
Required
Bachelor's degree or equivalent experience in insurance or related field
5+ years of experience in property insurance claims or operational training
Proven experience in training, coaching, or team leadership within the insurance industry
Excellent communication, facilitation, and content development skills
High attention to detail and ability to translate complex concepts into practical learning
Proficiency in Microsoft Office and Adobe Creative Suite
Comfortable working under strict deadlines and driven by performance metrics
Benefits
401(k) with 3% non-elective contribution.
Health, dental and vision insurance. Along with voluntary selections as well.
Generous paid holidays and paid time-off.
Opportunities for career advancement and professional growth.
Car and phone allowance, if needed
Company
Allied Public Adjusters
Allied Public Adjusters specializes in insurance, loss adjustment, and claim management services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ara Malikian
Chief Financial Officer
Armen Ghazarian
Chief Growth Officer
Recent News
2025-07-18
Company data provided by crunchbase