Alekman DiTusa LLC · 2 hours ago
Case Manager
Alekman DiTusa LLC is a growing personal injury law firm in Springfield, Massachusetts, dedicated to providing clients with the best representation during difficult times. They are seeking a Case Manager who is passionate about helping people and can effectively communicate with clients while managing various administrative tasks.
Law Practice
Responsibilities
Greeting clients and visitors, both by telephone, zoom and in person (when we resume in-person meetings), in a friendly and professional manner
Answering calls on a multi-line phone system
Scheduling appointments and checking our current database for potential conflicts of interest
Doing Phone, zoom and in-person client intakes (when we resume in-person meetings)
Maintaining a tracking system in our cloud-based case management system
Being Detailed and organized
Thinking on your feet and not getting discouraged when things don’t go as planned
Being willing and able to quickly learn about new laws, procedures etc
Following instructions and understand the importance of policies and procedures
Being a team player that consistently acts with respect and integrity
Qualification
Required
Undergraduate degree required
Greeting clients and visitors, both by telephone, zoom and in person (when we resume in-person meetings), in a friendly and professional manner
Answering calls on a multi-line phone system
Scheduling appointments and checking our current database for potential conflicts of interest
Doing Phone, zoom and in-person client intakes (when we resume in-person meetings)
Maintaining a tracking system in our cloud-based case management system
Being Detailed and organized
Thinking on your feet and not getting discouraged when things don't go as planned
Being willing and able to quickly learn about new laws, procedures etc
Following instructions and understand the importance of policies and procedures
Being a team player that consistently acts with respect and integrity
Preferred
Personal injury experience or the desire to work and learn
Bi-Lingual, Spanish/English encouraged but not required
Legal experience not required
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Health insurance
Paid time off
Training & development