AAWDC · 4 days ago
Drug Testing Technician (Part-Time) (will train)
AAWDC is a nonprofit corporation that provides innovative workforce development services to Anne Arundel County. They are seeking motivated individuals to join Fastest Labs as Drug Testing Technicians, where the primary responsibilities include performing certified specimen collections and supporting daily office operations while providing excellent customer service.
Higher Education
Responsibilities
Greet and assist clients with professionalism and care, ensuring a high level of customer service
Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries
Perform certified specimen collections including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols
Conduct instant/rapid screening for urine and saliva specimens when required
Accurately complete client documentation, chain of custody forms, and maintain organized business files
Collect payments from clients and process transactions appropriately
Report test results using client-approved protocols
Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication
Monitor and maintain testing supplies, forms, and equipment
Maintain a clean and professional office, reception, and testing environment
Contribute positively to team culture and overall company success
Qualification
Required
Strong communication skills: able to speak and hear clearly on the phone, read and write in English effectively, and compile call results
Enthusiastic learner with energy and urgency to master new skills
Detail-oriented, well-organized, and able to multitask effectively
Basic computer proficiency and comfort with office tasks
Physical ability to lift up to 35 pounds and perform duties requiring bending, kneeling, reaching, and standing for extended periods
Comfort working with biological specimens and cleaning supplies
Reliable, discreet and able to handle sensitive information
Must be able to pass a background check
Must have your own transportation
Company
AAWDC
AAWDC is a 501c3 nonprofit corporation that provides innovative, high quality workforce development services to Anne Arundel County businesses and citizens.
Funding
Current Stage
Growth StageCompany data provided by crunchbase