TLTsolutions · 4 hours ago
Tasting Room Host
TLTsolutions is a company specializing in the investment, development, and management of premier hotel and real estate properties. The Tasting Room Host plays a key role in delivering exceptional guest experiences by guiding guests through wine tastings and fostering connections that encourage brand loyalty.
Commercial Real EstateReal EstateReal Estate InvestmentResidential
Responsibilities
Provide warm, engaging, and knowledgeable wine tasting experiences for guests of varying wine familiarity
Share the story of Amadoras Del Vino, our wines, and our region in a compelling and inclusive manner
Deliver exceptional customer service in a high-volume tasting room environment
Accurately pour, describe, and sell wines while maintaining responsible service standards
Actively contribute to wine club sign-ups, bottle sales, and special promotions
Handle guest questions, concerns, and special requests with professionalism and problem-solving skills
Maintain cleanliness, organization, and presentation of the tasting room and service areas
Process transactions accurately using point-of-sale systems
Collaborate effectively with teammates to ensure smooth daily operations
Comply with all health, safety, and alcohol service regulations
Qualification
Required
Minimum 2 years of experience in wine, hospitality, or customer-facing service roles
Strong oral communication and storytelling skills
Passion for wine, hospitality, and creating memorable guest experiences
Demonstrated ability to provide exceptional service in a fast-paced environment
Strong problem-solving skills and the ability to remain calm and professional under pressure
Team-oriented mindset with a willingness to support colleagues
Ability to stand for extended periods and lift wine cases as needed
Must be 21 years of age or older
Availability to work weekends, holidays, and special events
Benefits
Tips and sales incentives where applicable
Employee wine discounts
Opportunities for growth, education, and cross-training
Supportive, inclusive, and team-focused work environment