SPAR Group · 4 hours ago
Client Growth Manager
CHARLOTTE
Full-time
Onsite
Entry, Mid Level
2+ years expSPAR Group is a global leader in consumer solutions, partnering with top-tier CPG brands and Fortune 100 retailers. They are seeking a Client Growth Manager to oversee client programs, ensure execution excellence, and drive revenue growth initiatives while maintaining strong client relationships.
AdvertisingMarketingRetail
Responsibilities
Oversee all aspects of client programs, ensuring seamless execution from initiation to completion, and consistently achieving or exceeding defined success metrics
Utilize defined processes to proactively track, identify, and bring to surface any challenges that may impact client KPIs and SLAs
Participate in the development of comprehensive business reviews— ensuring alignment on objectives, performance, and opportunities for growth
Participate in revenue growth initiatives with existing clients by identifying opportunities for expansion within current and new retail channels
Participate in delivering SPARview demonstrations, and leading impactful presentations to newly onboarded clients
Develop comprehensive program instructions and training materials that incorporate industry best practices, ensuring clarity and effectiveness for all stakeholders
Partner closely with Client Success and Field Management Teams to align program objectives, clarify expectations, and drive unified execution across teams
Deliver timely, transparent status updates to clients, addressing concerns promptly and maintaining trust throughout project execution
Prepare detailed post-program recaps, ensuring all client deliverables are completed accurately and on schedule
Monitor field-level performance rigorously using Rep and Issue Tracking systems, identifying and resolving issues swiftly to maximize program outcomes and client satisfaction
Manage weekly over-the-cap (OTC) files to ensure accurate billing and rep payments
Prepare, process, and submit client invoices to the finance team, maintaining accuracy and compliance with company standards
Coordinate effectively with distribution teams to manage shipments, mailings, and inventory, ensuring operational efficiency and timely delivery
Participate in program time studies as needed
Travel required up to 10%
Qualification
Required
Minimum education of an associate's degree
Minimum of 2 years' experience in project management, client services, or retail management
Benefits
Medical, Dental, Vision, Life Insurance & more
401(k) and Roth plans to help you plan ahead
Generous PTO: Maintain work-life balance with paid vacation and personal time
Ongoing learning and development opportunities
Company
SPAR Group
SPAR is a supplier of merchandising and marketing services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-03-08IPO
Leadership Team
William Linnane
President and Chief Executive Officer
Antonio Pato
Group Chief Financial Officer, Treasurer and Corporate Secretary
Recent News
Retail Insight Network
2026-01-05
2025-12-11
Company data provided by crunchbase