Granite Telecommunications · 6 hours ago
Billing Specialist
Quincy, MA
Full-time
Onsite
New Grad, Entry Level
0+ years expGranite Telecommunications is a growing company focused on accurate billing operations. The Billing Specialist will ensure timely processing of telecommunications service invoices, manage billing discrepancies, and provide customer support regarding invoices.
Business DevelopmentFitnessTelecommunications
Responsibilities
Participate in the development, testing and on-going maintenance of audits and reports
Validate activity and changes in the billing system
Process corrections and updates to customer accounts and services
Responsible for managing assigned validations and task related to month-end billing clean-up, and generally assisting the team as needed
Suggest improvements and new ideas to help increase accuracy and proficiency for the team and Granite
Enter new customer contracts into the system for processing
Onboarding new Billing Portals and/or connect customers to portals for Premiers and customer service
Uploading into various billing portals per customer’s request
Generate and review invoices for accuracy, completeness, and pricing compliance
Reconcile billing data with service records to support revenue assurance
Investigate and resolve billing discrepancies, disputes, or inquiries in a timely and professional manner
Collaborate with Sales, Customer Service, and Finance teams to ensure seamless and efficient billing processes
Assist in month-end invoicing and reporting
Provide support for audits and contribute to special projects as needed
Qualification
Required
Strong attention-to-detail and analytical skills
Organizational skills
Professionalism with customers during portal onboards/uploads
Perform well in an environment that is goal and deadline driven
Respond well to pressure
Ability to stay focused and manage your time efficiently
Ability to work independently and manage multiple priorities
Bachelor's Degree in accounting, finance, or related field
Proficiency in Microsoft Excel
Excellent communication and problem-solving abilities
Preferred
Proficient in Microsoft Access
Proficient in Microsoft SQL Server Management Studio
Proven experience working with large volumes of data
0-2 years of billing or accounting experience, preferably in telecom or technology
Familiarity with telecom services and terminology
Company
Granite Telecommunications
Granite is a leading communications services provider for businesses with multiple locations.
1001-5000 employees
H1B Sponsorship
Granite Telecommunications has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (17)
2023 (11)
2022 (11)
2021 (5)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$4.85M2016-06-06Grant· $0.6M
2016-03-29Series Unknown· $4.25M
Leadership Team
Brad Dupee
Head of National Channel Sales
Mark Palmer
Director, Strategic Development
Recent News
2025-12-17
2025-12-11
GlobeNewswire
2025-12-10
Company data provided by crunchbase