Mediclinic Group · 4 hours ago
Reception Administrator
Mediclinic Group is a healthcare organization, and they are seeking a Reception Administrator to assist patients with admissions and discharges. The role involves ensuring compliance with policies to prevent operational and financial risks while maintaining patient confidentiality.
Hospital & Health Care
Responsibilities
Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
Identify and prevent financial risks by adhering to policies and procedures
Ensure an effective discharge process as per the Patient Administration Manual
Maintain patient confidentiality
Qualification
Required
Grade 12 or Equivalent Qualification
Reception administration experience
Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
Admission; Bed functions; Preparation for next day and discharge processes
Anatomy (including terminology)
Hospitals switchboard systems
Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
Patient admin programmes on the AS400 system
Computer literate (Microsoft Office)
ICD and CPT codes
Medical Aid Schemes and the Private healthcare environment
Workmans Compensation Act (WCA) processes; procedures and policies
Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
Preferred
Relevant short courses / certificates
Experience in a private healthcare facility
Company
Mediclinic Group
Mediclinic is a diversified international private healthcare services group, established in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the Middle East.
Funding
Current Stage
Growth StageCompany data provided by crunchbase