Komodo Health · 4 hours ago
Senior Instructional Designer, AI/HeathTech (Remote)
United States
Full-time
Remote
Senior Level
$102K/yr - $139K/yr
6+ years expKomodo Health is on a mission to reduce the global burden of disease by utilizing data and innovative algorithms. The Senior Instructional Designer will create high-quality eLearning content to empower customers in using Komodo's data and analytics products, significantly impacting customer success and retention.
Health CareInformation TechnologyPredictive AnalyticsSoftware
Responsibilities
Curriculum & Learning Path Design: Design, develop, and maintain comprehensive, end-to-end learning paths for Komodo's products tailored to specific customer personas (e.g., non-technical commercial users, data scientists, HEOR researchers)
SME Collaboration & Content Validation: Collaborating closely with Subject Matter Experts (SMEs) to translate complex data concepts and new feature releases into clear, accurate, and accessible learning materials. Own and manage the content development and review process, ensuring clear communication with all stakeholders and timely delivery
Instructional Strategy & Innovation: Scope learning needs and translate technical product specifications into clear training content. Apply modern adult learning principles (andragogy), microlearning, and performance-based learning strategies to all content, ensuring a focus on practical application and what users do with the software
E-Learning Content Creation: Author, script, and produce a wide range of engaging, multimedia training content, including interactive e-learning modules, concise "how-to" videos, simulations, and user-friendly quick reference guides
Assessment & Knowledge Checks: Develop effective knowledge checks, quizzes, and scenario-based challenges to assess learner comprehension and skill acquisition
Feedback & Content Iteration: Manage the lifecycle of training content by regularly gathering and analyzing feedback from customers and internal stakeholders (like Customer Enablement Managers and Account Managers) to make continuous improvements
Enablement Operations & Special Projects: Execute strategic, short-term enablement projects as directed by the Komodo Academy Manager between major curriculum deliverables. Provide key administrative backup support as needed, including managing the learner support ticket queue and generating learner engagement reports
Qualification
Required
6+ years demonstrated expertise in end-to-end instructional design, including needs analysis, curriculum development, content authoring, and continuous improvement, with a strong portfolio of e-learning and video projects created with Articulate, Rise, Storyline and Camtasia
2+ years experience designing learning content in the SaaS, data analytics, healthcare technology, or life sciences (Pharma/Biotech) industries
Deep understanding of adult learning theory (andragogy) and modern instructional models (e.g., ADDIE, SAM), with a focus on performance-based and scenario-based learning. You operate with a user-centered mindset and have the ability to design learning from the customer's perspective, anticipating their challenges and questions
Proven ability to learn highly complex, technical software and data concepts and translate them into simple, clear, and engaging content for both technical and non-technical audiences
Exceptional writing, editing, and scripting skills, with an obsessive eye for detail, clarity, and tone
Strong project management and organizational skills, with the ability to manage multiple complex projects simultaneously and collaborate effectively with cross-functional SMEs
Proven experience using generative AI tools (e.g., Google Gemini, Claude, ChatGPT, etc.) to accelerate operational processes and enhance your instructional design. This includes strong experience in AI agent/persona development and advanced prompt engineering. Must demonstrate a strategic desire to lean heavily into AI utilization
Bachelor's degree in a relevant field such as Education, Communication, Graphic Design, or Psychology
Preferred
Experience developing certification program for channel partners/resellers
Experience creating original graphic design elements
Experience coding (ex. SQL, Python or R)
Benefits
Comprehensive health, dental, and vision insurance
Flexible time off and holidays
401(k) with company match
Disability insurance and life insurance
Leaves of absence in accordance with applicable state and local laws and regulations and company policy
Medical, dental and vision coverage
Broad range of supplemental benefits including 401k Retirement Plan
Prepaid legal assistance
Paid time off for vacation, sickness, holiday, and bereavement
100% company-paid life insurance
Long-term disability insurance
Company
Komodo Health
Komodo Health is an IT firm that specializes in data engineering, life sciences, artificial intelligence, and machine intelligence services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$514MKey Investors
CoatueTiger Global ManagementAndreessen Horowitz
2022-12-13Series Unknown· $200M
2021-03-22Series E· $220M
2021-01-11Series D· $44M
Leadership Team
Miles Ennis
Chief Operating Officer (COO)
Adam Tong
Head of Corporate Development and Strategy
Recent News
2026-01-16
2026-01-12
Company data provided by crunchbase