West Bank · 1 day ago
Treasury Management Administrator
West Des Moines, IA
Full-time
Onsite
New Grad, Entry LevelWest Bank is responsible for providing Treasury Management products and services. The Treasury Management Administrator will manage daily operations, provide client support, and identify cross-selling opportunities to enhance client relationships.
BankingFinancial ServicesWealth Management
Responsibilities
Actively manage the daily, weekly and monthly Treasury Management Duties for servicing the portfolio of treasury and deposit services customers for West Bank
Provide outstanding service by understanding customer’s business needs and providing impactful solutions while performing the functions needed for servicing and billing of TM products and services
Maintain Treasury Management data and spreadsheets for client communication and billing purposes
Manage daily ACH files, monitor any Nice Actimize cases and release files according to the posted release times
Monitor Remote deposit for exceptions and release deposits
Monitor the TM email box
Communicate to clients any issues that may arise and what to do to resolve them
Provide clients with technical computer and website(s) support
Walk clients through challenges they may have with navigating through websites and/or downloading software by providing outstanding customer service, taking the time and having patience to get them through the process
Actively learn and have a better understanding of the Operations side of the department by taking advantage of slow times to learn system functions, how to obtain information on Director, Premier and many other programs that are used in the department to better assist our customers
Utilize professional and effective verbal and non-verbal communication to forge/enhance relationships with team members and customers
Communication should be clear, professional, respectful to others, and aligned with West Bank’s mission to build strong relationships, build strong communities and build upon our strong reputation
Participate in community events, including staffing at least two events (art festivals, community celebrations, etc.) and participating in at least two community festivals (parades, bank-sponsored outreach events, etc.) per year
Qualification
Required
Ability to exercise independent judgment, discretion, and discipline
Excellent verbal and written communication skills with an emphasis in interpersonal skills
Ability to interface and collaborate effectively with all internal and external contacts and to manage and maintain confidential information
Strong customer service capabilities with the ability to multitask
Company
West Bank
West Bank provides full-service banking and trust services to businesses and consumers.
Founded in 1893
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-03-15IPO
Leadership Team
Dana Schuemann
Chief Compliance Officer, VP, CRCM
Melissa Gillespie
Chief Compliance Officer / Assistant General Counsel
Recent News
West Bancorporation
2025-10-23
West Bancorporation
2025-04-24
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