Dynamic Dies, Inc. · 6 days ago
Customer Service Rep/Account Specialist
Holland, OH
Full-time
Hybrid
Mid Level
3+ years expDynamic Dies, Inc. is a family-owned company looking to hire a full-time Customer Service Rep in Holland, OH. The role involves being the voice of the company to customers, entering orders, generating quotes, and addressing customer inquiries while ensuring all production information is complete.
LogisticsManufacturingTransportation
Responsibilities
You will have a set group of customers and will be responsible for entering orders and generating quotes for our customers
You will respond to customer emails and requests in a helpful, timely manner always keeping in mind that our customer is our top priority
Using your keen eye for detail, you will ensure all information that is needed for production is complete
You will be the contact for any issues or concerns from your customers as well as issues from production
Because every job we do is custom, you enjoy the job variety this brings as well as learning something new with each order you handle
You find great satisfaction in solving problems and working in a fast-paced environment
Qualification
Required
3 years Customer Service experience in a manufacturing environment or problem-solving environment
Excellent communication skills both verbally and written
Strong computer skills-including Excel, Outlook and Sharepoint
Good attention to detail
Strong organizational skills and the ability to manage multiple projects and priorities
Good mathematical skills
Benefits
Medical and dental
Employee appreciation events
Free food
Games
Prizes
Schedule flexibility
Company
Dynamic Dies, Inc.
Dynamic Dies is a packaging and containers company that provides pre-press engineering and high-performance tooling services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tom Sullivan
CEO-Founder
Company data provided by crunchbase