Akkodis · 11 hours ago
Information Technology Service Desk
Erie, PA
Contract
Onsite
Entry Level
$16/hr - $18/hr
2+ years expAkkodis is seeking an IT Service Desk Specialist for a 12-month contract with a client in Erie, PA. The role requires a high level of customer service and tech-savvy skills, along with the ability to communicate proficiently over the phone, while prior call center or help desk experience is preferred.
Information Technology & Services
Hiring Manager
Tanisha Pratape
Qualification
Required
Two years' customer service experience required
Exceptional verbal and written communications skills required
Tech savvy with the ability to learn new software and systems
Preferred
Associate's or Bachelor's degree in Business, MIS, CIS or related field preferred; Experience in lieu of a degree will also be considered
Prior call center or help desk experience are preferred but various types of customer service or technical support related experience will be considered for these opportunities
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase