NC Department of Health and Human Services · 1 day ago
Facility Compliance Consultant I - GEN
Wake County, NC
Full-time
Hybrid
Mid Level
$53K/yr - $93K/yr
3+ years expThe North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and safety of all North Carolinians. The Facility Compliance Consultant I will receive and triage complaints, determine compliance issues of health care providers, and ensure recipients of health care services are safe and receiving necessary care.
Health Care
Responsibilities
Receive, triage and enter complaints and incidents into a computerized Complaints Tracking System
Communicate with the public and health care providers in a telephone call center environment
Determine compliance issues of health care providers and the seriousness of the issues to ensure recipients of health care services are safe and receiving the needed health care services
Apply numerous laws, regulations, standards, and procedures that have been established by the State and/or Federal government in making intake decisions
Qualification
Required
Bachelor's degree in a health, human service, or educational related field from an appropriately accredited institution
Three years' experience in surveying, clinical and/or administration of a program in a related health field
An equivalent combination of education and experience
Preferred
Strong clinical background, including assessment, care planning and delivery of care
General knowledge of state and federal rules and regulations applicable to health care facilities
Ability to communicate (both verbally and in writing) and document complaints and incidents clearly and concisely
Ability to function independently and as an interdisciplinary team member
Benefits
Employees can participate in health insurance options
Standard and supplemental retirement plans
The NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
Paid vacation
Sick, and community service leave
Paid parental leave is available to eligible employees
Company
NC Department of Health and Human Services
The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Erin Matteson
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