Toshiba Global Commerce Solutions · 6 hours ago
Senior Software Subject Matter Expert
Durham, NC
Full-time
Onsite
Senior Level, Lead/Staff
$163K/yr - $200K/yr
10+ years expToshiba Global Commerce Solutions is seeking a hands-on Senior Software Subject Matter Expert in Software/Systems Architecture and Technical Leadership. This role provides deep technical leadership across system software, cloud services, and AI-assisted development, guiding teams through complex architectural challenges while ensuring security, scalability, reliability, and operational excellence.
HardwareInformation ServicesInformation TechnologyPoint of SaleSoftware
Responsibilities
Guide software development/test/support teams on difficult/complex issues/solutions
System Software platform/services; drive solution design, and guardrails across teams
Lead cross functional reviews with HW, System Software, SW, Professional Services, and Support
Define nonfunctional requirements (security, scalability, reliability) and reference architectures; ensure CI/CD & DevSecOps alignment
Provide hands-on technical leadership, mentorship, and design governance
Participate in architecture, design, and development of large-scale distributed software services and solutions in collaboration with teammates
Translate discovery outcomes into backlog items, ensuring design intent, architecture standards, and non-functional requirements are preserved throughout implementation
Contribute to platform and portfolio strategy, identifying reusable assets, API-first designs, and gaps requiring investment
Instrument and leverage AI/agentic workflows to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle
AI-assisted development oversight, ethical compliance, and integration of generative AI tools
Communicate with our other geographies
Generate internal white papers on standard design and approaches
Collaborate with the development team and product portfolio to design software solutions
Design solutions with a strong focus on high availability and scalability, robustness, and usability
Build software prototypes and conduct experiments to evaluate alternative architectures
Lead and mentor software architects and developers in developing best-in-class software solutions
Adhere to and drive modern software engineering practices through code and design reviews, and by using data/telemetry to make decisions
Develop "best-in-class" engineering for our services by ensuring that the services and components are: well-defined and modularized, secure, reliable, reusable, diagnosable, and actively monitored
Stay up to date on existing and state-of-the-art technologies, cloud deployments, microservice development, and conduct POCs to evaluate technology fits for customer needs
Optimize for performance, cost, and sustainability in cloud deployments
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or related field
10+ years of experience in software development and architecture, with a focus on cloud-based solutions and microservices
Experience with networking implementation and problem solving
Expert in leverage the seven layers of OSI to work through complex issues
Expertise in modern patterns (microservices, event-driven), API design, leveraging AI
Excellent cross-team communication and stakeholder leadership
Proven experience leading and mentoring development teams in an Agile environment
Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders
Strong problem-solving skills; the ability to think creatively and strategically to identify and address complex technical challenges under pressure while communicating clearly and professionally with both customers and internal sales teams
Experience with DevOps practices and tools, including continuous integration and delivery, automated testing, and infrastructure as code
Strong experience with CI/CD (Jenkins/GitLab), artifact management (Nexus), and secure SDLC
Knowledge of security best practices and experience implementing secure software solutions
Preferred
Retail/POS; Systems Management, Hardware Drivers, Windows/Linux; C/C#/Java/JavaScript; observability (ELK/Prometheus)
Benefits
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
Company
Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a supplier of POS systems.
1001-5000 employees
H1B Sponsorship
Toshiba Global Commerce Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (28)
2022 (50)
2021 (32)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Rance Poehler
Global President & CEO, Board Member
Todd Regelsberger
Chief Financial Officer
Recent News
Company data provided by crunchbase