IC-Fluid Power, Inc. · 1 week ago
Hydraulic Inside Sales and Support Engineer
Rossford, OH
Full-time
Onsite
Entry, Mid LevelIC-Fluid Power, Inc. is a small company that values professionalism and teamwork. The Hydraulic Inside Sales and Support Engineer will be responsible for managing customer inquiries, processing sales documents, providing technical assistance, and maintaining customer information in the ERP and CRM systems.
EnergyManufacturingProduct Design
No H1B
U.S. Citizen Only
Responsibilities
Maintain expert knowledge of the IC products and their function and use
Creates, updates, tracks, and maintains current and prospective customer information in the ERP / CRM system (SAP Business One and HubSpot) including, but not limited to: sales activities, quote activities, purchasing activities, customer status, etc
Provide technical assistance to Customers, Outside Sales, and Customer Service
Process sales documents on behalf of Outside Sales
Work with vendors for technical assistance, pricing, and ordering
Review leads / inquiries and follow up
Follow up on open quotes
Displays or demonstrates products and services in a professional manner; using samples or materials, and emphasizes salable features
Stays up to date on sales skills, professional knowledge, and self-training to maximize professional growth and advancement
Qualification
Required
Must be authorized to work in the USA
Bachelor's degree in engineering, mechanical preferred
Exceptional communication, writing, listening, time management, and presentation skills. Professional, complete, and with correct grammar. Must be able to communicate with all types of customers (sales, engineering, purchasing, managers, maintenance, etc.)
Ability to work with details
Must be perceptive to understand customer needs and situation by asking the appropriate questions
Excellent computer skills: typing, Excel, Outlook, PowerPoint, Word, ERP, and CRM software
Must be a self-starter, be self-motivated, and have self-discipline
Must display enthusiasm, perseverance, reliability, and high ethical standards
Ability to read technical documents and engineering prints and retain the information
Ability to travel overnight and internationally: up to 5% travel required
Must possess a valid driver's license
Must be a US citizen or have permanent resident status
Be willing to acquire Fluid Power Specialist Certification (CFPE, CFPHS, CFPS, CFPSD)
Preferred
Spanish language proficiency desired, but not required
Benefits
Comprehensive medical, dental, vision, and disability insurance provided. The company pays 100% of your premiums.
We encourage and financially support our team members should they wish to take additional training and courses.
We provide several different types of paid leave including vacation (2 weeks minimum), sick (6 days), holiday (10 days), parental (3 weeks paid), flex time, and more.
Company
IC-Fluid Power, Inc.
About IC-Fluid Power Your link to world-class European hydraulic engineering and technology IC-Fluid Power is a global hydraulic component sourcing company founded to provide easy access to high-quality, European/German hydraulic technology, components and solutions.
Founded in 1989
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase