Mary Washington Healthcare · 6 hours ago
Office Coordinator, MWMG Neurology-Full Time Days
Fredericksburg, VA
Full-time
Onsite
Entry Level
1+ years expMary Washington Healthcare is seeking an Office Coordinator to join their team. This role is accountable for a variety of office coordination, customer service, and revenue cycle functions to ensure efficient day-to-day operations and enhance patient satisfaction.
Health CareHospital
Responsibilities
Interfaces with patients, family members, physicians, visitors, and other guests in a courteous and professional manner
Registers patients in the Practice Management Information System (PMIS), obtaining and/or verifying all relevant demographic and insurance information to ensure the timely and accurate processing of claims
Reviews electronic eligibility verification responses to ensure insurance coverage is in effect for all insured patients
Presents patients with appropriate paperwork based upon appointment type and registration status
Monitors the reception area and keeps patients, family members, visitors and Associates, at all times, informed of schedule adjustments
Maintains a neat and orderly waiting area
Courteously answers all incoming phone calls. When appropriate, takes messages and delivers/communicates in a timely manner. Triages calls to ensure timely and appropriate response. Checks voicemail messages consistently throughout the day
Processes patients quickly and accurately through computer-based scheduling system for appointments, surgeries, procedures and/or testing as appropriate for patient care
Ensures security and accuracy of patient files, payments and databases
Communicates with physicians’ offices and staff in a timely and professional manner. Initiates, monitors and responds to tasks through the Electronic Health Record (EHR) and Patient Portal
Reviews patient accounts for outstanding balances. Collects co-payments, deductibles and outstanding patient balances at the time of service. Posts payments in PMIS. Reconciles records and receipts with payments collected at the end of each shift
Responds to request for information from centralized billing office (CBO) to ensure timely and accurate submission of claims
Schedules follow up appointments, diagnostic testing and other services for patients as required
Ensures all services are authorized and necessary referrals are active as required
Supports organization’s participation in government incentive programs such as EHR Meaningful Use, Physician Quality Reporting System (PQRS) and other programs by collecting and recording required data and providing appropriate communication to patients
May assist with the entry and processing of physician billing, including entry and/or reconciliation of inpatient, outpatient, and surgical charges
Performs other duties as assigned
Qualification
Required
High School Diploma or GED required
Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills
Possesses critical thinking and analytical skills
Ability to multi-task
Ability to communicate effectively and collaborate with a multi-disciplinary team
Potential risk of exposure to chemicals
Preferred
Minimum of one year medical office experience preferred
Multi-specialty office experience preferred
Experience in a customer service setting preferred
Experience with Microsoft Office programs preferred
Company
Mary Washington Healthcare
Mary Washington Healthcare is a nonprofit healthcare system that improve the health of the people in the communities.
Founded in 1899Fredericksburg, Virginia, USA
1001-5000 employees
H1B Sponsorship
Mary Washington Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2022 (8)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$3.6M2013-09-20Series Unknown· $3.6M
Leadership Team
Vikki ODell
Corporate Governance Manager and Liaison to the President & CEO
Christopher Newman, MD,MBA
Chief Operating Officer / Chief Medical Officer
Recent News
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