Westfield Specialty Insurance · 3 hours ago
Seasonal Pool Shift Coordinator
Westfield Center, OH, United States
Full-time
Onsite
Mid Level
3+ years expWestfield Specialty Insurance is a global leader in property and casualty insurance, and they are seeking a Seasonal Pool Shift Coordinator. The role involves coordinating day-to-day operational activities at assigned locations, scheduling and training staff, and ensuring efficient task execution and communication during shifts.
Insurance
Responsibilities
Coordinates the daily operations of a designated Corporate Hospitality location, such as Blair Conference Center, Westfield Inn, Westfield Country Club, or General Store
Assists with daily delegation of duties and oversight of line employees in area of responsibility which may include Servers, Food Service Workers, and Lifeguards
Assists in employee selection and serves as the primary trainer of line and seasonal employees in their area of responsibility
Oversees daily implementation and follow-up for training
Ensures employee adherence to department Universal Standards and standard operating procedures in their areas of responsibility
Schedules staff based on anticipated operational needs, labor budget guidelines and monitoring of actual labor hour costs and controls
Complies with all OSHA and company safety/training/certification standards within required time frames and monitors safety conditions for employees and guests
Assists with managing the operations of a specific shift, ensuring that all tasks and activities are executed efficiently and according to established procedures
Schedules and assigns work shifts to team members, ensuring adequate coverage and appropriate skill matching
Monitors attendance, punctuality, and adherence to work schedules
Assists in training new team members on shift-specific tasks, responsibilities, and company policies
Provides guidance and support to team members, fostering a positive work environment
Maintains accurate records and documentation related to shift activities, including incident reports, shift summaries, employee performance evaluations, and any other relevant records
Prepares and submits reports as required
Qualification
Required
3 - 5 years of experience in Hospitality Operations, or a related field
High School Diploma or General Education Diploma (GED) and/or commensurate experience
Collaborates
Customer focus
Communicates effectively
Decision quality
Nimble learning
Drivers License
Quality Assurance Tools
Database Management
Documentation
Staff Management
Scheduling Software
Compliance and Regulations
Time and Attendance Systems
Reporting and Analysis
Data Entry
Company
Westfield Specialty Insurance
Westfield Specialty is a prominent specialty insurance carrier, leveraging the financial strength of Westfield, a leading U.S.-based property and casualty insurance company and the well-established Lloyd’s of London Syndicate 1200.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Kass
Chief Operations Officer
Manoj Jain
Chief Information Officer
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