Goodwill Industries of North Florida · 6 hours ago
Donation Center Attendant- FT Fleming Island Plaza
Orange Park, FL, US
Full-time
Onsite
Entry Level
$14/hr - $14/hr
2+ years expGoodwill Industries of North Florida is seeking a Donation Center Attendant to work in their donation centers. The DCA is responsible for delivering excellent customer service, greeting donors, receiving donations, and maintaining a clean work area.
Retail
Responsibilities
Ensures excellent customer/donor relations by maintaining the highest standards of customer service as outlined by the customer service manual
Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction
Greets donors and receives merchandise, providing the donor with a receipt, if desired
Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies
May be required to travel to other donation centers on an as-needed basis
Other duties as assigned
Qualification
Required
Valid Driver's License
Must like to interact with people and be driven to succeed
Must have excellent communication skills
Energy and enthusiasm to help others
An openness to learn and be a team player
An excitement for a career in retail
Able to handle customer service relations
Must be able to read and comprehend
Able to regularly lift up to 50 pounds
Must have reliable transportation
Ability to meet highest level of customer satisfaction
Attention to detail and organization
Respectful customer relationships
Reliable, responsible, and dependable, and ability to fulfill obligations
Reasoning and logic
Sensitivity to service population's cultural and socioeconomic characteristics
Positive Attitude
Ability to respond to customer correspondence in an appropriate manner
Preferred
High School or GED
Minimum of 2 years prior retail sales/customer service experience
Reading
Color Recognition
Professional appearance
Verbal communication (including telephone)
Written communication (including composition)
Team-oriented and collaborative interpersonal relationships
Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job
Ability to accept feedback while dealing calmly and effectively with stressful situations
Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
Company
Goodwill Industries of North Florida
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Rey
Chief Financial Officer
Rachael Mueller, J.D.
Chief Development Officer
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