Emerging Affluent Product Manager, Senior Associate jobs in United States
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Chase · 2 hours ago

Emerging Affluent Product Manager, Senior Associate

position1230 Avenue Of The Americas, New York, NY, 10020, US
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$93K/yr - $129K/yr
date4+ years exp

JPMorgan Chase is seeking a Senior Associate to help build and drive the strategy for their Emerging Affluent segment—a high-potential group representing millions of customers. In this highly visible role, you will support the end-to-end development of this segment, leveraging customer research and data-driven insights to enhance engagement and satisfaction.

BankingFinancial Services

Responsibilities

Optimize segment definition and metrics to better target Emerging Affluent customers
Guide the approach for customer research to inform product development
Support testing of new acquisition strategies and explore promotional features to drive engagement
Influence improvements to digital and omni-channel experiences by leveraging NPS and complaint insights
Align cross-functional and cross line of business stakeholders on priorities and execution
Track competitor activity and market trends to inform recommendations

Qualification

Product managementData-driven decision makingStakeholder managementCustomer researchStrategic thinkingCustomer-centric innovationComfort with ambiguityCommunication skills

Required

4 years of experience in product management, strategy, consulting, or a relevant domain, ideally in financial services or consumer
Demonstrated success in building and launching new products, segments, or initiatives in a matrixed, high-visibility environment
Strong analytical and strategic thinking, with the ability to translate insights into actionable plans
Exceptional stakeholder management and communication skills, with experience influencing senior leaders and driving consensus across diverse teams
Experience with customer research, segmentation, and data-driven decision making
Comfort with ambiguity and a bias for action—able to operate effectively in a fast-moving, dynamic environment
Passion for customer-centric innovation and a drive for results

Preferred

Experience in affluent or emerging affluent customer segments, retail banking, wealth management, or related fields
MBA or advanced degree preferred

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase

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Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.chase.com/

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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