SunSource · 2 hours ago
Inside Sales / Customer Service
Houston, TX 77055
Full-time
Onsite
Entry, Mid Level
2+ years expSunSource is one of North America’s leading value-add industrial distribution companies, providing customers with products and solutions within various industrial sectors. They are seeking a high energy individual to join their Customer Service Team to support the outside sales team by providing technical support and responding to customer inquiries.
EnergyIndustrialMachinery ManufacturingProductivity ToolsRenewable EnergySolarSupply Chain Management
No H1B
Responsibilities
Maintain and improve Customer relationships
Address Customers’ needs
Assist & Support Account Managers
Provide accurate product information, pricing and availability in a fast pace environment
Negotiate sale and purchase price
Assist with customer returns
Expedite and route material
Provide product literature
Technical assistance
Upload data on Customer internet portals
Create quotes and sales orders
Assist with pulling inventory and preparing shipments
Follow up with Customers to provide accurate delivery dates and updated order status
Outbound prospecting calls to grow our market and sell value-add services
Update customer information in CRM (Customer Relationship Management) system
Other duties may be required
Qualification
Required
2+ years of experience and/or a 2-year Associates or Technical degree
Proficient with software programs relating to the customer service position
Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
Strong analytical, mathematical, and mechanical aptitude
Preferred
Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control)
Working experience with Trend is a plus
Benefits
Medical, dental and 401(k)
Tuition reimbursement
Training opportunities
Company
SunSource
SunSource Energy owns, develops, engineer, procures, constructs and operates solar energy projects globally.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-11-02Acquired
Leadership Team
R
Robert Jacobs
CTO
Recent News
2024-10-28
Company data provided by crunchbase