NEOGOV · 13 hours ago
IT Specialist - A/V
50 E. Civic Center Drive, AZ
Full-time
Onsite
Entry, Mid, Senior Level
$25.99/hr - $37.69/hr
2+ years expNEOGOV is seeking an AV Specialist to support and maintain audio visual infrastructure across municipal facilities in the Town of Gilbert. This role involves the installation, maintenance, and support of AV systems, providing technical resources and collaborating with IT teams on network integration.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Install, maintain, and troubleshoot AV systems in conference rooms and public spaces
Provide responsive, customer-facing technical support in a fast-paced environment with frequent service requests
Ensure operational readiness of equipment for meetings and events; deliver on-site support with professionalism and urgency
Perform diagnostics, preventive maintenance, and repairs while minimizing user disruption
Train users on AV system operation with patience and clarity
Collaborate with IT on network infrastructure and system integration
Support Council Chambers operations, including meeting recording and live streaming
Manage projects, inventory, and budget planning (higher tiers)
Qualification
Required
Associate's degree in Audio Visual Technology, Information Technology, or related field
Minimum two years of hands-on experience with professional AV systems
Proficiency with Microsoft Teams Rooms and Crestron control systems
Experience with networked AV equipment and video conferencing platforms
Knowledge of AV signal flow (HDMI, DisplayPort, HDBaseT)
Strong troubleshooting and diagnostic skills
Excellent communication skills with technical and non-technical audiences
Ability to pass a public safety background check
Preferred
AVIXA CTS certification
Experience with DSP programming (Biamp, QSC, or similar)
Knowledge of AV-over-IP, Dante, or audio networking protocols
Familiarity with video production and live streaming systems
AV project management or budget planning experience
Government or municipal AV operations background
Benefits
Self-funded medical and dental plans
Life insurance
Disability
Pension
Tuition reimbursement
Parental leave
Babies at work
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase