Rock Dental Brands · 17 hours ago
Regional Manager - Rock Dental Brands
Little Rock, AR
Full-time
Hybrid
Mid, Senior Level
3+ years expRock Dental Brands is a leader in the DSO industry, and they are seeking a highly motivated and experienced Dental Clinic Regional Manager. The role involves leading a team of Practice Managers, managing operational aspects of clinics, and ensuring KPI targets are met while providing excellent customer experience.
DentalHealth Care
Responsibilities
Responsible for consistently and effectively communicating the company objectives to all practice team leaders through organized and scheduled email communications, video conference calls, phone and email communications
Manage practice teams towards maintaining acceptable operational and human resource standards and maintaining all processes set in place
Supervise Team Leaders
Enforce processes for practices to have accountability expectations on a consistent basis based on KPIs
Ensure KPIs set in conjunction with the VP of Clinical Operations are maintained by all practice units
Manage clinics to operate within a budget set forth in communicated KPIs
Ensure that all practice managers, doctors, & teams greet, engage, and manage the flow towards an outstanding customer experience
Responsible for setting and managing stores measurable results related to customer service, as well as having regular conversations with teams regarding customer service
Responsible for conducting training on a consistent basis in each practice regarding all relevant related to human resources, compliance, and technical training
Responsible for conducting regular inspections
Qualification
Required
3 - 5 years business management experience
Strong Communication Skills with both staff and doctors
Proven understanding of clinic financial management, including budgeting support, billing workflows, collections, and financial controls
Attention to Detail
Ability to apply analytics results to process improvement and strategic thinking
Able to travel 50% - 60% of the time if needed
This role will be supporting clinics in Central and Northeast Arkansas. Because of the required travel it would be best if the candidate resides within driving distance to these locations
Preferred
College degree preferred or equivalent experience
Company
Rock Dental Brands
Rock Dental Brands is a group of doctors who provide multidisciplinary care in General Dentistry.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$135MKey Investors
Twin Brook Capital PartnersGoldman Sachs
2024-12-02Debt Financing· $90M
2022-09-22Debt Financing· $45M
2021-01-01Private Equity
Leadership Team
Kristi Casey
Chief Executive Officer
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