Charlie Health · 5 hours ago
Care Admin Specialist (Full Time)
United States
Full-time
Remote
Entry Level
1+ years expCharlie Health is a company focused on connecting individuals to life-saving behavioral health treatment. As a Care Admin Specialist, you will support the operations by ensuring the accuracy of patient data, facilitating information transfer, and providing administrative support to the admissions and clinical teams.
Health Care
Responsibilities
Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure that all information is entered correctly and in compliance with established protocols and standards
Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements
Enter and update patient information in databases and electronic health records systems as needed. Monitor data integrity and accuracy, identifying and resolving discrepancies or errors promptly
Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence. Assist with other administrative tasks as assigned
Performing Attendance for various teams, Admin tasks as assigned, scheduling for various teams, responding to teams inquires supporting them with workflow or tech/questions
Adhere to compliance standards and regulations, including HIPAA, to protect the privacy and confidentiality of patient information. Follow established procedures for data handling, storage, and disposal
Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities
Participate in training programs and professional development opportunities to enhance your knowledge and skills in care administration, data management, and compliance practices
Qualification
Required
1+ years of relevant work experience
Associate or Bachelor's degree in health sciences, communications, or relevant field
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
Commitment to maintaining confidentiality and adhering to compliance standards and regulations
Willingness to learn and adapt to new systems, processes, and procedures
Availability to work 20-28 hours per week. The hours for this position are Monday-Sunday, working any days of the week you prefer, but need to be available to work either 5 days/week (4) hour shifts, or 4 days/week (5) hour shifts as a minimum requirement
Preferred
Previous experience in a healthcare or administrative role relating to data operations, data management, or related roles, with a strong understanding of data reconciliation, manual data entry, and data migration processes is a plus but not required
Knowledge of database systems and tools such as GSheets, Salesforce, and EMRs is a plus
Benefits
The cost for this background check will be paid for in full by Charlie Health.
Company
Charlie Health
Virtual behavioral health clinic for high acuity youth
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.85M2020-06-04Seed· $0.85M
Leadership Team
Justin Weiss
Co-founder, Head of Corporate Strategy
Ellen Broxmeyer
Chief Compliance Officer
Recent News
Behavioral Health Business
2025-08-14
Behavioral Health Business
2025-05-05
Company data provided by crunchbase