Microsoft · 1 day ago
Principal PM Manager
Redmond, WA
Full-time
Onsite
Senior Level, Lead/Staff
$140K/yr - $275K/yr
8+ years expMicrosoft is shaping the future of cybersecurity through intelligent, cloud native security platforms powered by AI and large scale data. The Cybersecurity Customer Experience Engineering (CxE) team is looking for a Principal PM Manager to lead a Customer Acceleration Team of PMs focused on driving successful deployment and adoption of cutting edge cyber security solutions for Microsoft XDR, Microsoft Sentinel and Copilot for Security.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Own a critical charter spanning customer experience, product influence, and platform scale
Lead and grow a team of Product Managers with direct reports, while operating as a senior leader across the Security organization, influencing direction well beyond your immediate team
Shape how our services and products scale through AI powered experiences, agentic workflows, and deep customer insight
Drive cross organizational collaboration with CAT leadership, engineering, and product PM teams to influence roadmaps, accelerate adoption, and help our services reach sustained escape velocity
Set the leadership bar for people management by practicing care, coaching, and modeling inclusive, high impact leadership
Lead a global team of Product Managers responsible for driving customer learning, deployment, and optimization of Microsoft Security solutions while designing scalable, AI assisted and agent driven models that multiply impact beyond human only execution
Champion clarity, resilience, and adaptability in an environment of constant change, ensuring the team can pivot quickly while maintaining strategic alignment and delivery excellence
Foster a globally diverse and inclusive organization where employees consistently engage, innovate, and thrive
Own and drive high impact objectives and key results that align directly to Security business outcomes
Partner with senior stakeholders to define multi quarter strategies and translate them into clear, measurable results
Elevate execution by embedding AI driven prioritization, automation, and intelligent decision making into how work is planned, tracked, and delivered while improving velocity, focus, and outcome quality at scale
Operate as a lead customer advocate across the organization. Synthesize qualitative feedback, operational signals, and AI powered insights into clear product narratives and prioritized recommendations that shape engineering investment and roadmap decisions
Drive systemic change by re-imagining how customer scenarios are handled leveraging AI agentic approaches, Copilot experiences, and predictive insights to reduce friction, accelerate resolution, and proactively address customer needs before they escalate
Lead by example in shaping how AI and agentic solutions are embedded into Microsoft Defender and broader Security experiences
Influence how intelligent automation is used to guide customers, scale expertise, and unlock new operating models across CxE and CAT
Partner with engineering and product leadership to ensure AI experiences are grounded in real customer scenarios, measurable outcomes, and trusted security principles
Qualification
Required
Bachelor's Degree AND 8+ years experience in product/service/program management or software development + OR equivalent experience
1+ year(s) people management experience
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Preferred
Bachelor's Degree AND 12+ years experience in product/service/program management or software development + OR equivalent experience
3+ years people management experience
4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
Background in cybersecurity, including hands on or leadership experience with enterprise security platforms, threat detection, incident response, and security operations at scale
Technical foundation across modern security architectures, including XDR, SIEM, SOAR, and cloud based security platforms, with the ability to understand end to end security workflows and customer environments
Experience with AI powered and data driven security solutions, including applying machine learning, Copilot experiences, or agent based approaches to improve detection, investigation, response, and operational efficiency in SOC environments
Technical knowledge of Microsoft Security solutions, such as Microsoft Defender (Endpoint, Identity, Cloud) and/or Microsoft Sentinel, or equivalent enterprise security platforms
Demonstrated ability to translate customers blockers, challenges and asks to objectives into clear, actionable direction, motivate teams through ambiguity, and drive sustained execution and results with engineering teams
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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2026-01-16
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