JLL · 17 hours ago
Experience Services Receptionist
Miami, FL
Full-time
Onsite
Entry Level
1+ years expJLL empowers you to shape a brighter way. The Experience Services Receptionist drives exceptional client and visitor experiences by delivering welcoming, professional, and personable assistance to all guests and customers, ensuring a hospitality-centered workplace culture.
CommercialReal Estate
No H1B
Responsibilities
Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures, and office orientations
Engage visitors, employees, and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
Act as a central point of contact, providing information and wayfinding for the campus, services, and activities
Actively monitor and maintain the front desk, lobby, and surroundings to ensure an environment that is safe, clean, organized, and reflects brand standards
Execute the badging process for employees, visitors, and third-party providers (optional)
Partner with facility services and management teams to maintain a safe, comfortable environment while proactively coordinating meetings, events, and daily operations
Create work orders for custodial, maintenance, safety, and security concerns through the appropriate channels/systems
Connect with clients, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions
Perform ad hoc assignments and administrative support for seamless and timely delivery of services
Qualification
Required
Minimum 1-2 years of previous customer service, security, or hospitality-related experience
Excellent communication skills with fluency in English required for professional spoken and written communication
Flexibility and positive attitude in managing shifting daily priorities
Ability to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
Ability to perform minimal physical activity such as carrying small packages
Preferred
Strong interpersonal skills with a passion for creating exceptional experiences for others
Demonstrated confidence, professionalism, and responsiveness in customer service situations
Experience identifying potential risks and escalating appropriately to prevent security incidents or operational disruptions
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase