Renuity · 1 day ago
Specialist, Benefits & Leave of Absence
Charlotte Office
Full-time
Onsite
Mid Level
3+ years expRenuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. The Benefits & LOA Specialist is responsible for the daily administration and operational support of the company’s benefits and leave programs, ensuring employees receive timely assistance and maintaining compliance across a multi-state environment.
ConsumerResidentialService Industry
Responsibilities
Serve as the primary point of contact for employee benefit inquiries, providing clear guidance on medical, dental, vision, life, disability, wellness programs, retirement plans, and other benefits
Process day‑to‑day benefit transactions, including new hire enrollments, qualifying life events (QLEs), terminations, and corrections in HRIS/benefits systems
Support annual open enrollment activities, including system preparation, testing, employee communications, troubleshooting, and coordination with vendors
Assist with data audits, eligibility reconciliations, and billing reviews to ensure accuracy between HR/Payroll systems and benefit providers
Maintain benefits documentation, employee guides, intranet content, and resource materials to ensure information is current and accessible
Coordinate with vendors to resolve claim issues, escalations, and employee concerns in a timely and service‑oriented manner
Support compliance activities, including ACA reporting, HIPAA processes, ERISA notices, and other regulatory requirements as assigned
Assist employees with 401(k) enrollment questions, contribution changes, loans, and general plan inquiries
Coordinate with the retirement plan provider on participant issues, data corrections, and routine administration needs
Support annual processes such as nondiscrimination testing and Form 5500 by gathering data and collaborating with internal partners
Serve as the day‑to‑day support contact for employee leave requests, including FMLA, state leave programs, STD/LTD, parental leave, and company‑provided leaves
Partner with third‑party LOA administrators to ensure timely initiation, tracking, and processing of leaves
Communicate leave status, documentation requirements, return‑to‑work details, and policy expectations to employees and managers
Coordinate LOA‑related payroll actions such as pay adjustments, benefit premium changes, and time‑off entries
Maintain accurate LOA records, ensuring documentation is filed, updated, and compliant with federal/state regulations
Identify issues or trends in leave processing and help implement process improvements to enhance employee experience and consistency
Provide tier‑2 support to HRBPs, managers, and Payroll on benefits and leave questions requiring detailed knowledge or case review
Assist with vendor scorecard reviews, service escalations, and routine performance check‑ins
Support HR projects such as plan updates, vendor transitions, system enhancements, and employee communication campaigns
Qualification
Required
Minimum of 3 years of experience in benefits administration, LOA administration, or related HR operations
Experience working with HRIS and benefits administration systems; comfort navigating multiple platforms and vendors
Strong customer service skills with the ability to translate complex benefits and leave rules into understandable guidance
Excellent attention to detail, prioritization, and organizational skills in a high‑volume, deadline‑driven environment
Strong communication skills and ability to work effectively with employees, managers, vendors, and HR partners
Preferred
Prefer experience in multi‑state environments and/or complex organizations undergoing change or growth
Benefits
Health and welfare benefits
Retirement plans
Wellness offerings
401(k) enrollment questions
Company
Renuity
Renuity is a certified local home improvement providers throughout the U.S. It is a sub-organization of Titan Holdings.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-06-03Acquired
Leadership Team
Daniel Gluck
Chief Executive Officer
Artemio Garza
Chief Growth Officer
Recent News
2026-01-20
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