Arizona Biltmore · 22 hours ago
Dental Practice Office Manager
Gilbert, AZ
Full-time
Onsite
Mid, Senior Level
3+ years expArizona Biltmore is seeking a skilled and compassionate Office Manager to lead their growing dental team at BlueDot Dental. The role involves managing dental business operations, ensuring excellent patient support services, and overseeing staff performance and office activities.
HospitalityReal EstateResorts
Responsibilities
Plan and manage dental business operations to ensure excellent patient support services
Explain treatment plans to patients
Ensure that patient appointments, cancellations and last-minute adjustments are handled property
Respond efficiently to patient and doctor needs and inquires
Ensure the delivery of quality dental care to patients
Respond to patient queries and issues and ensure patient satisfaction
Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
Oversee daily office activities and provide direction and guidance to staff as needed
Organize and present payment schedules with patients
Manage specialist referral process
Tran, develop and manage staff to meet performance standards
Develop promotional programs to attract more patients
Assist in employee performance evaluation, promotion, termination, and retention activities
Identify areas of improvements and concerns and implement appropriate corrective actions
Oversee staff scheduling as to ensure full coverage
Organize and oversee supply purchases
Run and analyze management reports
Maintain patient data according to regulations and company policies
Ensure that records are stored securely and in compliance with privacy and security regulations
Adhere to all HIPAA regulations
Take responsibility for the appearance and functionality of the dental office
All other duties as assigned
Qualification
Required
Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management
3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans)
High school diploma or general education degree (GED) required
Excellent organizational skills, ability to prioritize, and comfortable working independently
Exceptional oral and written communication skills, including strong spelling, grammar and punctuation
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
Strong attention to detail
Proficient computer skills and ability to operate general office equipment
Must have experience with Dental Insurance
Preferred
Dental Assistant certification preferred, but not required
1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role – not required but preferred
1-3 year of customer service experience preferred
Company
Arizona Biltmore
Arizona Biltmore is a resort and spa that offers on-site facilities, accommodations, and amenities.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-05-20Acquired
Recent News
2024-12-05
Arizona Digital Free Press
2023-12-25
Company data provided by crunchbase