K2 Services · 1 day ago
Records Specialist
Kansas City, MO
Full-time
Onsite
Entry Level
$16.53/hr - $22/hr
1+ years expK2 Services is a company that emphasizes a positive work environment. They are seeking a Records Specialist to provide comprehensive records management services, including creation, storage, tracking, and retention of records as per client agreements.
ConsultingInformation Technology
Responsibilities
Provide records creation, circulation, storage, tracking, transfer and retention services defined or outlined in EPIQ’s service agreement with client
Provide support for miscellaneous requests with a “can do” attitude and philosophy
Maintain a positive team-player mentality
Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc
Deliver on service commitments in a timely and accurate manner
Invest proper effort and QC approach to deliver highest quality work and service
Comply with EPIQ’s standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Expected to uphold the Standards of Service and best practices developed by EPIQ
Follow established guidelines and procedures for creating, circulating, storing, tracking, transferring and destroying client records
Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
Tracking the circulation of files to and from client staff in Records Management System (RMS) database
Preparing inactive files for offsite storage or digitization, performing file culling activities as instructed
Tracking the activity of inventory sent and retrieved from offsite storage vendors
Registration of new files in RMS to store physical records as instructed
Perform regular inventory of files stored onsite in client facilities, including exception reporting
Assist client staff with identifying the existence and/or location of relevant information
Assist client with file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment as instructed
Assist client with retention activities, including obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment or secure destruction as instructed
Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content
Qualification
Required
High School Diploma or GED
1 year file, records, imaging/scanning experience
Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management Systems
Strong verbal and written communication skills
Detail oriented and attention to detail and accuracy
Good organization skills with ability to manage multiple tasks
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
Ability to walk, bend, kneel, stand or sit for an extended period of time
Benefits
May be eligible for an annual bonus
Company
K2 Services
K2 Services, LLC is a leading technology-enabled services provider, specializing in IT managed services, unified support and enterprise technology platforms for the legal industry.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-03-02Acquired
Leadership Team
Peter Cotseones
Chief Executive Officer
David Pardun
Chief Financial Officer / Executive Vice President, Finance
Company data provided by crunchbase