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Sempra · 10 hours ago

Data Science & Business Intelligence Senior I

San Diego, CA

Full-time

Onsite

Senior Level

$116K/yr - $182K/yr

Sempra is a company focused on addressing significant energy challenges and serving 40 million consumers across North America. The Data Science & Business Intelligence Senior I position is responsible for delivering advanced analytics and predictive models to improve processes and support strategic initiatives, while also managing the Ethics & Compliance Helpline and ensuring data integrity.

Clean EnergyEnergyOil and Gas

Comp. & Benefits

H1B Sponsor Likely

Hiring Manager

Colleen McKnight

Responsibilities

Reviews and analyzes new Helpline intake reports to determine appropriate case categorization and triage

Notifies appropriate investigation team for each new case and assigns for investigation or handling according to our guidelines

Manages and maintains the web-based case management system as well as, collaborates with internal users and third-party vendor to resolve system issues

Identifies opportunities for system optimization and collaborates with internal users and third-party vendor to implement enhancements and process improvement

Analyzes Helpline and related data to identify trends and risks

Uses the reporting tool within the case management system to create dashboards and reports

Prepares presentations and statistical summaries for the Audit Committee of the Board of Directors, enterprise-wide committees, internal counsel, executives, case managers and other stakeholders

Employs sophisticated analytics programs, machine learning, and statistical methods for predictive and prescriptive modeling, forecasting, and simulations

Analyzes large datasets to uncover actionable insights driving business growth and efficiency

Explores and implements AI technologies such as natural language processing (NLP), computer vision, and recommendation systems to enhance customer experience and operational processes

Evaluates and adopts new tools and technologies to enhance data analytics capabilities

Documents and shares insights with stakeholders through clear and concise reports and presentations

Performs other duties as assigned

Qualification

Machine LearningData AnalysisPredictive ModelingNatural Language ProcessingData VisualizationPresentation SkillsCollaborationProblem Solving

Required

Delivers advanced analytics and predictive models that address complex business questions

Translates data into meaningful insights to improve processes and support strategic initiatives

Supports the company's Ethics and Compliance program and manages the Ethics & Compliance Helpline

Maintains the integrity of the Helpline case management system

Ensures timely triage and assignment of cases

Generates reports, prepares presentations and analyzes data to identify trends, hot spots and patterns

Reviews and analyzes new Helpline intake reports to determine appropriate case categorization and triage

Notifies appropriate investigation team for each new case and assigns for investigation or handling according to guidelines

Manages and maintains the web-based case management system

Collaborates with internal users and third-party vendor to resolve system issues