American Express · 23 hours ago
Director Finance - Global Servicing Analytics
New York, NY
Full-time
Hybrid
Mid, Senior Level
$123K/yr - $215K/yr
7+ years expAmerican Express is a company with a rich history of innovation and a strong commitment to its customers and employees. The Director Finance – Global Servicing Analytics will lead a team of data scientists to provide data-driven insights that influence business outcomes and enhance customer service across Global Servicing.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Lead an existing high performing team of data scientists to generate data-driven insights across Global Servicing
Serve as the central analytics team across GS Finance, creating impactful analyses to develop recommendations, influence outcomes, and meet business plans
Build and maintain close partnership with GS MIS and strategy teams to effectively source and analyze servicing operational data and create meaningful connections to AXP Business KPIs, cardmember behaviors, GS OpEx and other Finance data
Own end-to-end management of current data model that creates account-level servicing expense datasets, including monthly refresh, data source/logic change management, and ongoing expansion into international markets
Present to Senior Business and Finance leaders
Qualification
Required
Bachelor's degree required
7+ years relevant work experience
Knowledge of SQL, Lumi, Python, and other programming languages for manipulating large and complex data sets
Preferred
Able to build strong partnerships with GS MIS, Strategy and Finance teams to expand awareness and understanding of internal data sources to drive impactful analyses
Motivated by uncovering data-driven business insights and identifying additional opportunities for analysis
Adept at balancing priorities and customers to manage tight deadlines
The ability to lead a team of data scientists to develop growth and foster collaboration
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-22
Benzinga.com
2026-01-21
The Motley Fool
2026-01-20
Company data provided by crunchbase