ARIZONA BILTMORE DENTISTRY · 9 hours ago
Dental Practice Office Manager
Gilbert, AZ
Full-time
Onsite
Mid Level
$60K/yr - $65K/yr
3+ years expArizona Biltmore Dentistry is seeking an Office Manager to lead their growing team in Gilbert, AZ. The role involves managing dental business operations, ensuring excellent patient support services, and overseeing daily office activities while maintaining compliance with healthcare regulations.
Cosmetic SurgeryDentalHealth CareHealth Diagnostics
Responsibilities
Plan and manage dental business operations to ensure excellent patient support services
Explain treatment plans to patients
Ensure that patient appointments, cancellations and last-minute adjustments are handled property
Respond efficiently to patient and doctor needs and inquires
Ensure the delivery of quality dental care to patients
Respond to patient queries and issues and ensure patient satisfaction
Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
Oversee daily office activities and provide direction and guidance to staff as needed
Organize and present payment schedules with patients
Manage specialist referral process
Train, develop and manage staff to meet performance standards
Develop promotional programs to attract more patients
Assist in employee performance evaluation, promotion, termination, and retention activities
Identify areas of improvements and concerns and implement appropriate corrective actions
Oversee staff scheduling as to ensure full coverage
Organize and oversee supply purchases
Run and analyze management reports
Maintain patient data according to regulations and company policies
Ensure that records are stored securely and in compliance with privacy and security regulations
Adhere to all HIPAA regulations
Take responsibility for the appearance and functionality of the dental office
All other duties as assigned
Qualification
Required
Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management
3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans)
High school diploma or general education degree (GED) required
Excellent organizational skills, ability to prioritize, and comfortable working independently
Exceptional oral and written communication skills, including strong spelling, grammar and punctuation
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
Strong attention to detail
Proficient computer skills and ability to operate general office equipment
Must have experience with Dental Insurance
Preferred
Dental Assistant certification preferred, but not required
3-5 years of recent and relevant experience working in the Dental field, preferably management
1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role – not required but preferred
1-3 years of customer service experience preferred
Company
ARIZONA BILTMORE DENTISTRY
Arizona Biltmore Dentistry provides cosmetic dentistry, general dentistry, and family dentistry,
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Aaron Jeziorski
Owner and Lead Dentist
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